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Maserati Jacksonville

Jacksonville, FL

4.8
461 Reviews
Call Dealership (904) 578-7230
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7137 BENTLEY RD.

Jacksonville, FL

32256

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461 Reviews of Maserati Jacksonville

June 07, 2022

Not very helpful to my needs I did not feel I was on a red carpet program More

by carljablonski50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Escalante
Print
Jul 06, 2022 -

Maserati Jacksonville responded

Mr.Jablonski, It is really unfortunate that you didn't feel an excellent experience, as that is what we strive for. Your vehicle was towed in to us after hours on Saturday. We completed the work on your vehicle and had it delivered to your home the following day. We are always open to feedback so please feel free to let us know how was can do better by our customers. Wishing you all the best TJ Samhouri General Manager

June 02, 2022

Dealership called me to inform me of an IT error that they had so they never received my email request More

by harness-32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Leca
Print
Jun 10, 2022 -

Maserati Jacksonville responded

Mr.Harness, thank you for the 5-star review! I am so glad we were able to get in contact with you and help you with your parts request. We hope to continue to provide you great service for the years to come!

June 01, 2022

Friendly, courteous, staff. Did the annual maintenance quickly and provided a good list of follow up actions. More

by NOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
Print
Jun 02, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience with our service team, and look forward to working with you again in the future.

June 01, 2022

Always great service and work. Kyle was very helpful and kept me in the loop More

by REMYM1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McKenna, Craig Landry
Print
Jun 02, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience with our service team, and look forward to working with you again in the future.

May 31, 2022

Amazing people working here, concern about customer information and clear communication. The experience was great. More

by jorge26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm , Deven Abbott, Katlin Bertram
Print
May 31, 2022 -

Maserati Jacksonville responded

Thank You for the 5-star review! We are happy to hear that experience was excellent! We look forward to working with you again in the future

May 28, 2022

First off the facility is beautiful. Second Tony Escalante our service consultant took excellent care of us. He was very professional and friendly. Thirdly Tarrell Williams did an excell More

by harmstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarrell Williams, Lenny Matolka, Tony Escalante
Print
May 31, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience with our service and sales team, and look forward to working with you again in the future.

May 27, 2022

Craig and Kyle were great at their jobs. Helpful mandarin easy to communicate with. A+ More

by P_SCHAEFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McKenna, Craig Landry
Print
Jun 06, 2022 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

May 26, 2022

From sales to service, my best experience in 20 years. Lenny Matolka and TJ really stayed on top of everything. Customer build came out exactly as I envisioned. They even delivered my vehicle all the way More

by angelo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez, Lenny Matolka, Kelly Hicks
Print
May 26, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience with Lenny and our team, and look forward to working with you again in the future.

May 19, 2022

My sales person was very informed. Your webpage doesn’t give you time to say what you want. More

by Mrlconstruction03
Recommend Dealer
Yes
Employees Worked With
Johnson Dore, Jason Leca, Katlin Bertram
Print
May 18, 2022

Awesome staff, always courteous, professional and understanding. Craig Landry is awesome and is an asset to the team. More

by John Wick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez, Craig Landry, Katlin Bertram
Print
May 19, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience with our service team, and look forward to working with you again in the future.

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