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Maserati Jacksonville

Jacksonville, FL

4.6
413 Reviews
The team at Maserati Jacksonville would like to welcome you to our dealership in Jacksonville, and the surrounding areas, including Ponte Vedra, St. Augustine, Daytona, Orlando, Savannah, Tallahassee, Ferdinand Beach and the Palm Coast.where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Jacksonville, you can always count on the professional technicians in our Maserati service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Jacksonville count on the high-quality vehicles and services found at Maserati Jacksonville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7137 BENTLEY RD.

Jacksonville, FL

32256

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Showing 413 reviews

September 13, 2021

Craig always handles my concerns in a timely manner. Never any complaints at all with Maserati’s service & turnaround time. More

by ANTWANETTEFAUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
Sep 17, 2021 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Respectfully, Maranda Shelton Social Media/Event Planner

September 08, 2021

The service manager was extremely professional and helpful. He explained everything thoroughly and honestly. The building was clean and inviting and everyone was helpful. My car was ready when they More

by KHALDOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
Sep 09, 2021 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Respectfully, Maranda Shelton Social Media/Event Planner

August 20, 2021

I was never pressured to buying my car. They presented the vehicles I was looking at fairly and expertly. They have a great team and should be proud. More

by evanhumphreys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez, York Mauritz, Jason Leca
Aug 24, 2021 -

Maserati Jacksonville responded

Thank you for the great review Mr. Humphreys! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Respectfully, Maranda Shelton Social Media/Event Planner

August 20, 2021

Excellent service, super helpful, and very happy with my experience! Will definitely be going back if I have any future issues. Best place to go by far More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Reynolds
Aug 24, 2021 -

Maserati Jacksonville responded

Thank you for the great review Jon! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Respectfully, Maranda Shelton Social Media/Event Planner

August 17, 2021

Service is awesome I love everything they do and the customer service is A+. Pick my car wasn’t a headache at all ❤️❤️❤️❤️ This place 2 cars from them More

by Hall_J19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins, Alex Fernandez, Mick Reynolds
Aug 24, 2021 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Respectfully, Maranda Shelton Social Media/Event Planner

August 17, 2021

Would give zero stars if I could. Terrible dealership and service. $230,000 brand new car came with two issues and nobody there cares. Even the code to use the app hasn’t been sent after multiple requests. K More

by VIKP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Matolka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Maserati Jacksonville responded

Dear VIKP, please allow me to apologize for the length of time that it took to resolve getting you the pairing code for your Bentley connected services. We should not have mailed it regular mail. our mistake. We ordered a new one and as soon as we get it we will Fed Ex it to you. Lenny was talking to me about your experience and I know he has and will continue to do everything he can to see that you get your code and to make sure you are satisfied with your vehicle. We are truly appreciative and grateful for your business and hope that you will enjoy your vehicle for many years to come. Please feel free to reach out to me if I can be of service. Respectfully, TJ Samhouri General Manager

August 04, 2021

Asia Sweat was awesome to work with. The entire team went above and beyond to answer all my questions and I really got the white glove treatment even tho the car I was buying was a third the price of most ca More

by Jmb283gt3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asia Sweat
Aug 12, 2021 -

Maserati Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Asia and the rest of our team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Maranda Shelton Social Media/Event Planner

August 03, 2021

My experience with Maserati Jacksonville has been beyond amazing. From my very first call to the dealership inquiring on a specific vehicle, the customer service has been outstanding. Asia did a phenomenal More

by carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Saldana , York Mauritz, Asia Sweat
Aug 12, 2021 -

Maserati Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Asia, Jose and the rest of our team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Maranda Shelton Social Media/Event Planner

August 02, 2021

My rotor are scored and I was told that’s normal wear and tear. My Dodge has the exact same brakes and no scoring. Never got back to me as they were sending it to Maserati. I’ll be paying for new rotors befo More

by FROG416
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle Hayes
July 30, 2021

Excellent service, picked up and delivered the vehicle right to my home. The service was performed as expected without trying to upsell any extras. Vehicle came back clean and ready for another year of se More

by TANKER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cummins
Aug 03, 2021 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon. Respectfully, Maranda Shelton Social Media/Event Planner

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