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Maserati Jacksonville

Jacksonville, FL

4.6
413 Reviews
The team at Maserati Jacksonville would like to welcome you to our dealership in Jacksonville, and the surrounding areas, including Ponte Vedra, St. Augustine, Daytona, Orlando, Savannah, Tallahassee, Ferdinand Beach and the Palm Coast.where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Jacksonville, you can always count on the professional technicians in our Maserati service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Jacksonville count on the high-quality vehicles and services found at Maserati Jacksonville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7137 BENTLEY RD.

Jacksonville, FL

32256

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Showing 413 reviews

May 03, 2022

I feel betrayed as a customer. I was told that my rotors needed to replaced on vehicle that has 40,000 miles and is rarely driven. When I got a second opinion, I was told that roto More

by Sharonda Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
May 05, 2022 -

Maserati Jacksonville responded

Hi Ms. Robinson, We are always striving for exceptional customer service and we so sorry to hear that you feel this way. After discussing with our technicians they informed me that your brakes were at 2mm and as a Maserati Franchise we are obligated to follow Maserati standards. In this case Maserati will always recommend to have the rotors changed anytime the brake pads are changes, this is to avoid any squeaking and drivability issues. As a Maserati Dealership we also have a master lock removal kit for all Maserati vehicles. Our technicians are experts with over 10 years of experience with Maserati and will not take shortcuts that could effect your safety and our integrity. Please feel free to reach out to us, we would love to look over you vehicle with you and answer any of your questions. We thank you for your time and business. We look forward to working with you again in the future.

May 03, 2022

Everyone was super nice and welcoming from the moment we walked in the door. Exceptional customer service and made us feel like we weren’t even at a dealership. More

by ryanstone85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (sales), Deven Abbott, Katlin Bertram
May 05, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 28, 2022

The best customer service hands down. The salesman Johnson really knows the vehicles in detail. More

by SOUTHERNLINKCARRRIERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GLENN , Nicole Visaez, Kelly Hicks, Katlin Bertram
May 02, 2022 -

Maserati Jacksonville responded

Thank you for taking the time to write about your experience! It is wonderful to hear that Johnson was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

April 27, 2022

The work has been less than thorough but Craig Landry at the Maserati side has been simply wonderful which is my reason for recommending the overall dealership. He saves the business from a maintenance stan More

by ANDO28CALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future!

April 23, 2022

Professional and first class. Great customer service. TJ and Lenny are the best. Highly recommend More

by ken94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez
Apr 25, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your experience was excellent. We look forward to working with you again in the future!

April 22, 2022

Very professional and helpful repairs were completed on time and as promised I have always been pleased with the experience More

by RAYTHEWINEGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Apr 25, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 19, 2022

Had a great experience working with the whole team at Maserati Jacksonville. I usually had dealers and not one person I came in contact with annoyed me. Thank you I will 100% recommend you guys. More

by Josephtoddmcswain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez, Deven Abbott, Katlin Bertram
Apr 20, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 16, 2022

Great service and very professional dealership. Very satisfied with their follow up and would recommend them More

by VSRANDISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hayes, Mick Reynolds, Mick Reynolds
Apr 18, 2022 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future. -Maserati Jacksonville Team

Apr 20, 2022 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future. -Maserati Jacksonville Team

April 15, 2022

They were courteous and prompt for service to my car. More importantly they realized what it takes to hold a client for a lifetime, even when its my first visit. I'll be going back for many services More

by LIFESADVENTURE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Maserati Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

April 15, 2022

Kyle is wonderful. I hope he gets a raise. The inspection was very thorough. Although I have not bought the vehicle, I appreciate all that Kyle did. More

by chintaperera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McKenna
Apr 16, 2022 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from Kyle! Your kind words and a 5-star rating mean so much to us, and we hope to continue providing you great service for the years to come! -Bentley Jacksonville Team

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