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Maserati Jacksonville

Jacksonville, FL

4.6
413 Reviews
The team at Maserati Jacksonville would like to welcome you to our dealership in Jacksonville, and the surrounding areas, including Ponte Vedra, St. Augustine, Daytona, Orlando, Savannah, Tallahassee, Ferdinand Beach and the Palm Coast.where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Jacksonville, you can always count on the professional technicians in our Maserati service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Jacksonville count on the high-quality vehicles and services found at Maserati Jacksonville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7137 BENTLEY RD.

Jacksonville, FL

32256

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Showing 413 reviews

August 17, 2023

Great service kind people Very pleased thank you so much for the great attention I would recommend you to everyone More

by lrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

August 12, 2023

Service was great the only complaint was the washing of my vehicle. The rims were still dirty and it wasn’t vacuumed out. More

by AZZARIB430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Reynolds
Oct 18, 2023 -

Maserati Jacksonville responded

We really appreciate you taking the time to leave us a 5-star review. We do apologize that your vehicle was not delivery ready, please feel free to contact our Service Director, Mick Reynolds, and we would love to offer you a detail for the inconvenience.

August 12, 2023

Cost over $4,000 for repairs. Took over two weeks to complete. Picked up car and drove less than 5 miles when it broke down with the exact same issue that was supposed to be repa More

by BillMcK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Escalante
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Paid a fortune for the one year service. Was supposed to have the tires rotated and a premium wash/clean included. Bugs spattered all over the hood and no rotation! Service was subpar and no More

by Callie S
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joseph Yirak
August 11, 2023

Great experience. Hope same salesman and manager are still at dealership in two years when i go to trade again. Dealership has greatly upgraded their used car inventor More

by jjanisbrown1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brownell
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

August 10, 2023

I appreciate the service manager's knowledge and expertise. The professionalism was very refreshing. I will continue to bring my Levante in for service. More

by LISAZIGLAR1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hayes, Mick Reynolds
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 08, 2023

Efficient and smooth transaction. Excellent customer service too!! Very happy with my new Maserati Levante. More

by Emblanco65
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

August 05, 2023

Their service was very professional and helpful. Place is so amazing and people are friendly as well. More

by VR32258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 03, 2023

Dropped off car for service , never called to let me know it was ready. Returned later that day. Car not done, keys locked up. and I live 90 miles away. Car still not repaired 3 weeks later. Wi More

by DRJEFF0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for taking the time to leave us your feedback. We will use this as a learning opportunity for our team. After reviewing with my service team, we did attempt to call and unfortunately it went to a full voicemail box. As I understand, you were able to speak with our team and they helped you with the pick up of your vehicle. We apologize for any inconvenienced this may have caused you.

August 02, 2023

Everyone was super friendly and professional, they made the car buying experience relaxed and easy. More

by cparrish651
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brownell
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

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