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Maserati Jacksonville

Jacksonville, FL

4.6
397 Reviews
The team at Maserati Jacksonville would like to welcome you to our dealership in Jacksonville, and the surrounding areas, including Ponte Vedra, St. Augustine, Daytona, Orlando, Savannah, Tallahassee, Ferdinand Beach and the Palm Coast.where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Jacksonville, you can always count on the professional technicians in our Maserati service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Jacksonville count on the high-quality vehicles and services found at Maserati Jacksonville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

7137 BENTLEY RD.

Jacksonville, FL

32256

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Showing 397 reviews

July 16, 2023

Joey, my advisor was very friendly and honest about what was wrong with my vehicle. He called and kept me informed until my vehicle was repaired and returned. Thanks! More

by BCARTER205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

July 15, 2023

Car wasn’t finished on time. Was overcharged and I’m still awaiting my refund check. More

by keith56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Escalante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Maserati Jacksonville responded

We appreciate your feedback about your service and thank you for taking the time to leave us a review! We will make sure to use this as a learning opportunity for our team to always provide the best service possible. If there is anything further we can help you with please do not hesitate to contact our General Manager at (904) 309-9050. We look forward to seeing you again in the future.

July 15, 2023

Tony is my service advisor on Bentley side and he helped me with my car repair qoute, highly recommended. Very nice atmosphere, great experience and that what you expect from premium dealership More

by Rjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Matolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez, Mick Reynolds, TJ Samhouri
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

July 04, 2023

Maserati does thorough exam of car and provides pictures to support. Easy to communicate choices via web and email. Customer service can be improved. People sitting in glass offices don’t greet customers an More

by Maserati T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hayes
Jul 06, 2023 -

Maserati Jacksonville responded

Thank you for bringing your concerns to our attention. We take great pride in our work and our goal is always to achieve 100% satisfaction with our customers. We do apologize if you did not feel that way.

June 22, 2023

Charles was an excellent and honest salesman. Always kept me informed up to the delivery day. The delivery was smooth and very professional. More

by gmartire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brownell
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future!

June 21, 2023

Excellent people work there, they treat me very nice , they explain everything about the car y also the finance More

by ONDINA2K
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Visaez
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future!

June 21, 2023

The worst experience ever! My new car doesn't match the colors from my placed order, car is following apart. Brandan Gray and Manuel Rios are the most unprofessional people I e More

by svetlana belopuhova
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brandan Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Maserati Jacksonville responded

Please allow me to apologize for your experience. Our goal and objective will always be to deliver a world-class experience for our clients. My understanding is that these issues have been resolved; please reach out to me if there are still challenges that we can address and assist with.

Jul 06, 2023 -

svetlana belopuhova responded

No, none of the issues has been resolved. It’s terrible. Please contact me 9298883727. I would like to return the vehicle. I really need help.

Jul 06, 2023 -

Maserati Jacksonville responded

Hi Svetlana, Our team has been in contact with you and Mick, Service Director, has been working with you to set up transportation for your vehicle. Recently, we have attempted to contact you in the last 48 hours and our calls are going to voicemail. As mentioned before please call us when you are able so we can continue to assist you in this matter.

June 16, 2023

Service took way too long and was super expensive. Not worth money . Likely not going back More

by rsbrownfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Landry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Jul 06, 2023 -

Maserati Jacksonville responded

Thank you for bringing your concerns to our attention. We take great pride in our work and our goal is always to achieve 100% satisfaction with our customers. We do apologize if you did not feel that way.

June 15, 2023

Absolutely the best experience purchasing a car. The level of customer service was above and beyond expectations. More

by jeffaw74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mansour, Mick Reynolds, Charles Brownell
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

June 15, 2023

The process was very smooth. The sales team were extremely helpful with finding the vehicle I wanted and I really appreciated the opportunity to have a virtual experience. It sav More

by Hello RBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future!

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