Maserati Alfa Romeo of Wilmington Pike - Service Center

I was just there to get the battery replaced in my key fob. Gentlemen met me at the desk, took my fob from me and returned within 15 minutes. The best customer service of any dealership I’ve ever been to. fob. Gentlemen met me at the desk, took my fob from me and returned within 15 minutes. The best customer service of any dealership I’ve ever been to. More

Scheduled appointment was quick and easy. The staff was very courteous and experienced. Love the car! The staff was very courteous and experienced. Love the car! More

Amazing experience at Maserati/Alfa Romeo of Wilmington Pike! Will be servicing here very soon! Pike! Will be servicing here very soon! More

I ran over a log that fell of a truck and did major damage, busted up my spoiler took out my steering column and a bunch of other things under the right front of car. This was my brand new 2024 Giulia damage, busted up my spoiler took out my steering column and a bunch of other things under the right front of car. This was my brand new 2024 Giulia Ti Q4. It was a no fault accident and quite expensive but at least Insurance covered it. I knew this was going to take some time to fix so no rush take as long as you need to fix it. After mechanical repairs I sent it to the body shop that was recommended by dealer. A couple weeks after I picked the car up. I was concerned that I wold notice some handling or electronic issues with all the sensors in the area of damage. The car was absolutely pristine. Perfect. I cannot find one issue. The whole repair was handled very well. They kept in touch with me and really helped with Insurance adjuster getting everything covered. Five star VIP white glove service, courteous and professional. More

Very happy with the thoroughness and efficiency of the mechanics. Enjoyed our conversation with knowledgeable staff. mechanics. Enjoyed our conversation with knowledgeable staff. More

Courteous and professional as always. Received my car on time as promised.would recommend there service department Received my car on time as promised.would recommend there service department More

Above and beyond services. Amanda is great at her job. And the mechanics really inspect your vehicle as if it’s their own, which was a pleasant surprise. All in all a hassle fr Amanda is great at her job. And the mechanics really inspect your vehicle as if it’s their own, which was a pleasant surprise. All in all a hassle free experience. More

My experience at the Maserati dealership was terrible. They fabricated issues and overcharged for unnecessary work. Untrustworthy service. CROOKS!! They fabricated issues and overcharged for unnecessary work. Untrustworthy service. CROOKS!! More

They never call back. They never have loaner cars. I feel slighted by them because of my race. They never have loaner cars. I feel slighted by them because of my race. More

Outraging customer service and accommodated a quick turn around on my warranty work. Thanks for helping meet my schedule around on my warranty work. Thanks for helping meet my schedule More