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Maserati Alfa Romeo of Wilmington Pike - Service Center

Chadds Ford, PA

4.0
157 Reviews

157 Reviews of Maserati Alfa Romeo of Wilmington Pike - Service Center

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November 15, 2024

Great service by the technician and manager. Loved the video Great communication and texting. Kept us updated frequently. More

by KARENKNOEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 14, 2024

Excellent customer service, front desk Michael very efficient and polite. Service department gave a detailed written report on work done. Waiting area clean and comfortable. More

by ILOV1015AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael front desk.
November 13, 2024

Jamie and team are great and have helped us with a few vehicles! We would never go elsewhere More

by SWILLIAMS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie DiFebo
November 06, 2024

Pretty good dealership. The front desk attendant is a little snappy and unfriendly. Josh the service manager is decent but I would go to Jeff D'ambrosio More

by luke huxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Outstanding dealership. The staff is incredibile. GM Jamie DiFabio is the best. I’ll keep going back!! More

by COMERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Mike was not as welcoming and responsive. He was dismissive at times when I had questions. More

by bebediallo17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
November 03, 2024

The service was done in a timely matter But the cost was more then I was counting on More

by FREDVA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was excellent and had no contact with the sale or other managers so I didn’t rate them
November 03, 2024

It’s so amazing there I love all the team members there best place ever More

by CUMMINGSDESIREE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal
November 01, 2024

Service team and management are very helpful and provide explanation to the job will be done to my car. Very nice. Many thanks. More

by NAM.H.DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Welcomed quickly but took 19 minutes for front desk to check us in. Was told should be about 90 minutes to do recall service and 90 minutes later received video via text that vehicle was done. 20 minute More

by Jennie Jenkins
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.