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Maserati Alfa Romeo of Wilmington Pike - Service Center

Chadds Ford, PA

4.1
156 Reviews

156 Reviews of Maserati Alfa Romeo of Wilmington Pike - Service Center

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December 07, 2024

Very disappoint, you would not honor my Mopar warranty. I now will have to go back to the Maple Shade dealership in NJ. I wanted to try your service department as you are closer to my home. More

by Mario Dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service admin Michael, did not allow me to speak with any managers, using the excuse that they were not available.
December 04, 2024

Very helpful and efficient for an unscheduled tire replacement. The tire was procured from another facility quickly and I was on my way back home. More

by NABILJASTERBADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Great service from the service department. Very professional and accommodating. Always a pleasure. Thank you again. More

by MD81373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lawson
November 27, 2024

Great service. Great dealership. Great service. Great dealership Great service. Great dealership Great service. Great dealership More

by RON@LUONGOLAWCENTER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Thorough check…detailed explanation…video walk through…issues resolved quickly and efficiently…good communication…loaner…very courteous More

by JDGALLOWAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception and service were great
November 23, 2024

Worst dealer of a high-end car. Workmanship was ok, but customer service and trying to get adequate response and answers was poor. Very expensive too. More

by KEN@AERODCLLC.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
November 20, 2024

I called the general manager as I was sent a service coupon within 2 hours of my service call. It was a significant discount—I should have been offered this discount without having to ask to honor the c More

by WILSONCHRISTOOPHER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Difebo
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

They were very friendly and professional. They took very good care of me and my car More

by walz137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (don't recall his last name, but he was at the front desk)
November 17, 2024

Excellent service with great attention to detail taken by the staff. Friendly service thought out experience. More

by kurtzhalsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Difebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great service by the technician and manager. Loved the video Great communication and texting. Kept us updated frequently. More

by KARENKNOEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
2
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