Maserati Alfa Romeo of Wilmington Pike - Service Center

My latest service appointment was great. Josh and Michael kept me informed and the work was done thoroughly and professionally. Josh and Michael kept me informed and the work was done thoroughly and professionally. More

They did do what was ask of them , this usually not the dealership I go to for service for my Alfa very disappointed. dealership I go to for service for my Alfa very disappointed. More

The dealership never rotated the tires on the first service. There is premature west on the front two tires due to never being rotated. They tried to sell me two new tires knowing they were still withi service. There is premature west on the front two tires due to never being rotated. They tried to sell me two new tires knowing they were still within range. They also never check the tire pressure on two separate occasions (front are different from rear). The tire rotation was also performed incorrectly. I also had an oil changed completed and the oil indicator is reading low. The service manager charged me for things I didn’t ask for like windshield fluid a high mileage kit and some other bogus charges. I was in the bay and spoke with the tech who showed me around his work which is how I know. The tech also showed me the break wear and said they would be due at some point. He said they are fine for a while, no sooner than I leave the dealership I get a brake warning light to change all the pads. When I questioned the amount of the service the manager gave me a smart comment and I shut him down quickly. I don’t talk to my customers that way and I certainly won’t put up with that from someone who doesn’t have my best interest at heart. Lousy experience from this dealership from the very first day I bought the car. Faulkner seems to think they can outmatch Wilmington pike and offered me incentives to move my business to them. More

I would recommend it , especially for every one living in Pennsylvania. They are friendly and helpfully and keep you up to what is going on. The issue with Pennsylvania is you have to pay sales tax even y in Pennsylvania. They are friendly and helpfully and keep you up to what is going on. The issue with Pennsylvania is you have to pay sales tax even your car has a Delaware license plate and you are living in Delaware . More

Josh was pleasant and knowledgeable. He remembered me and my car and a warranty I didn't remember. He remembered me and my car and a warranty I didn't remember. More

They’re kind and polite they do very good job and I like going there out of all the alphas in here going there out of all the alphas in here More

Anytime I have the slightest issue with my vehicle Jamie and his team handle it with tremendous thought and care. and his team handle it with tremendous thought and care. More

Friendly, explained exactly what was needed and what was done with a video. Also explained about other servuces. done with a video. Also explained about other servuces. More

They come and pick up ypur car and drop off a loaner, no charge. Completed all service. Made warranty repairs with 0 questions. No post service issues. charge. Completed all service. Made warranty repairs with 0 questions. No post service issues. More

Great experience with the annual Service. Got a loaner delivered to me. Had my car returned in tip top condition Got a loaner delivered to me. Had my car returned in tip top condition More