Maserati Alfa Romeo of Wilmington Pike - Service Center

Didn’t fix the main issue. Didn’t do a multi point inspection of the car. My shifter service light has been on and they haven’t fixed it yet. Didn’t do a multi point inspection of the car. My shifter service light has been on and they haven’t fixed it yet. More

Did the next job evaluating my needs if you communicating that with me also providing a loan if you give me updated the progressive vehicle job I will definitely recommend you returning if I need to that with me also providing a loan if you give me updated the progressive vehicle job I will definitely recommend you returning if I need to More

The organization is clearly, poorly staffed and lacks the ability to communicate effectively. The service took nearly 5 weeks and I had to routinely inquire as to the status. The service group did fix the a ability to communicate effectively. The service took nearly 5 weeks and I had to routinely inquire as to the status. The service group did fix the alarm issue. The wheel repair process was a little painful. They did work with the insurance group to cover repairs. The car pick up and drop off process is completely broken. More

In at 8 out by 9:10 no issues. Quality service. They are worth the one hour drive to get service. Quality service. They are worth the one hour drive to get service. More

Very accommodating. Went out of their way to fit me in the schedule with a loaner car. Went out of their way to fit me in the schedule with a loaner car. More

My car was in for service. I went to go pick up my car and the service department was closed before closing hours then the next day they were to bring me my car and then they s I went to go pick up my car and the service department was closed before closing hours then the next day they were to bring me my car and then they said the card that the person that drives the car called out so they couldn't bring me my car, this is not the first incident I had with his dealership. I will not recommend anybody to buy or to get their car serviced at this dealership. They were very unprofessional and I think this will be my last and only time that I will ever buy a Maserati. More

They always do their best to work with the customer. Treat customer fairly....go out of their way to locate a vehicle that fits the requirements. Make you feel like a member of the family...I did get th Treat customer fairly....go out of their way to locate a vehicle that fits the requirements. Make you feel like a member of the family...I did get three Maseratis from them so far. More

great experience Wait time wasn't long and did a good job will keep coming back for sure! will keep coming back for sure! More

The employees acting nice . But I was over charged. Felt more like a scam But I was over charged. Felt more like a scam More

very good attention and very fast Very good work attention is very good on time attention is very good on time More