Maserati Alfa Romeo of Wilmington Pike - Service Center

I’ve always had excellent service from Maserati of Wilmington Pike, whenever I’ve had a problem it’s been dealt with quickly and to my satisfaction. Wilmington Pike, whenever I’ve had a problem it’s been dealt with quickly and to my satisfaction. More

Customer was great & very knowledgeable. My need was met with understanding and grace. I came here for oil maintenance to be reset. My need was met with understanding and grace. I came here for oil maintenance to be reset. More

Great dealership with great service. The service manager, Joshua and the service writer Michael are always so accommodating. Thank you again for the great service. The service manager, Joshua and the service writer Michael are always so accommodating. Thank you again for the great service. More

These people were really rude to us because we are black. They treated my family and I like crqp. I would never come back here They treated my family and I like crqp. I would never come back here More

I dealership was great until my factory warranty ended now it’s hard to get a hold of them and they lied to me about talking to my extended warranty. My extended warranty ends in 1600 miles and the deale now it’s hard to get a hold of them and they lied to me about talking to my extended warranty. My extended warranty ends in 1600 miles and the dealership must submit the claim. I cannot submit the claim myself. More

I was told the oil pump was changed and they didn't reset the electronics and I had to pay for it. They put new oil in and didn't put a new filter.. the electronics and I had to pay for it. They put new oil in and didn't put a new filter.. More

Was there over an hour and a half for a single tire change. There were also unexpected fees added that weren’t discussed upfront. change. There were also unexpected fees added that weren’t discussed upfront. More

customer service and the people there were extremely nasty to us. I would never come back nasty to us. I would never come back More

After calling and reviewing recommended services based on miles with the service team, a oil change was the only need. After driving up and waiting (my choice) I was charged for more than just an oil change miles with the service team, a oil change was the only need. After driving up and waiting (my choice) I was charged for more than just an oil change. I certainly understand brakes and a tire, however I do my air filters as well as cabin filter myself. Not sure why it cost more that the $1900 for the oil change. A tad dissapointed. More

Polite, knowledgeable, friendly when checking in. Made a special appointment for me on a Saturday. Quick service turnaround. Made a special appointment for me on a Saturday. Quick service turnaround. More