Maserati Alfa Romeo of Wilmington Pike - Service Center

I was told the oil pump was changed and they didn't reset the electronics and I had to pay for it. They put new oil in and didn't put a new filter.. the electronics and I had to pay for it. They put new oil in and didn't put a new filter.. More

Was there over an hour and a half for a single tire change. There were also unexpected fees added that weren’t discussed upfront. change. There were also unexpected fees added that weren’t discussed upfront. More

customer service and the people there were extremely nasty to us. I would never come back nasty to us. I would never come back More

After calling and reviewing recommended services based on miles with the service team, a oil change was the only need. After driving up and waiting (my choice) I was charged for more than just an oil change miles with the service team, a oil change was the only need. After driving up and waiting (my choice) I was charged for more than just an oil change. I certainly understand brakes and a tire, however I do my air filters as well as cabin filter myself. Not sure why it cost more that the $1900 for the oil change. A tad dissapointed. More

Polite, knowledgeable, friendly when checking in. Made a special appointment for me on a Saturday. Quick service turnaround. Made a special appointment for me on a Saturday. Quick service turnaround. More

Everytime I go into this dealership I’m always welcomed & enjoy my time . They always take care of me & I don’t want to go to anybody else because of it enjoy my time . They always take care of me & I don’t want to go to anybody else because of it More

Jamie and his team are awesome; I like the smaller size experience and person attention experience and person attention More

Their customer service is awful. After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It was Alfa USA who intervened and got my care returned to me. More

I love this place so much. I can not wait to recommend to everyone I know. I can not wait to recommend to everyone I know. More

Made recommendations for my car that were urgent but didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service providers. More