Maserati Alfa Romeo of Wilmington Pike

Warning. .. Terrible experience with Maserati of Willington Pike in Chadds Ford PA. I brought our Maserati to them to fix a stalling problem, I spoke with Jos .. Terrible experience with Maserati of Willington Pike in Chadds Ford PA. I brought our Maserati to them to fix a stalling problem, I spoke with Josh Johnson, the Service Director and he told me he knew what was wrong with the car and that they could fix it, so I agreed to have them complete the work and pay them the fee they wanted to repair the car. The next day I received a call from Josh, he said good news the car is fixed and ready to be picked up. We drove 2 hours back to the dealership to pick up the car and on our way home the car continued to have stalling issues, actually it was even worse. We called Josh right away and told him that the car wasn't fixed and is now stalling all the time and not safe to drive. He admitted to me that they really didn't know what was wrong with the car. At that point we requested a refund as we would now need to take the car to a different dealership to get fixed and they refused. He said they worked on the car and should be paid. I didn't pay them to work on my car. I paid them to fix it, not make it worse. To make matters even worse, every time we call the dealership to speak with Josh his co-worker Amanda would answer the phone who seems to get great pleasure out of being condescending and as unhelpful as humanly possible... I called another Maserati dealership and told them about our experience with Maserati of Willington Pike and they told me they weren't surprised and in fact they get a lot of business from people who have taken their car too Maserati of Willington Pike and were unhappy. I have owned a lot of high-end cars and trucks and have never been treading like way. I would highly recommend that you avoid the Maserati of Willington Pike dealership in Chadds Ford PA. More

This dealership lies and manipulates, be very wary if you are a woman dealing with the men. They will attempt to twist your words. If you purchase a used vehicle from them get a copy of EVERY single item the are a woman dealing with the men. They will attempt to twist your words. If you purchase a used vehicle from them get a copy of EVERY single item they tell you they are replacing or updating. They showed us a piece of "internal only" paper advising they were replacing the brakes and rotors before we drove the car off the lot in December. A week ago the car was at rhe dealership due to an ongoing check engine light issue and we were told the brakes and rotors needed replacing. So, one month of driving the vehicle and we need new brakes and rotors? The work we were promised at the time of purchase was never completed. The GM refuses to have a civil, adult conversation about the concerns regarding the dealership and the lies and half truths that we are dealing with. More

Best experience! Eric was very knowledgeable and made the whole process easy. highly recommend!!! Entire staff was friendly, overall great experience Eric was very knowledgeable and made the whole process easy. highly recommend!!! Entire staff was friendly, overall great experience More

I am much older then I would like to admit. Closer to 70 then 60. I have purchased many vehicles in my driving life. This was the best experience I have ever had purchasing a vehicle. Incredibl Closer to 70 then 60. I have purchased many vehicles in my driving life. This was the best experience I have ever had purchasing a vehicle. Incredible customer service and patience with me. My salesmen Eric N. was outstanding More

We had a very good experience buying our car. George was helpful and knowledgeable, he gave us time to learn about the car and opportunity to experience it without pressure to buy it. His positiv George was helpful and knowledgeable, he gave us time to learn about the car and opportunity to experience it without pressure to buy it. His positive attitude, politeness and honesty made our purchase smooth and pleasant. More

Absolutely the worst dealership I have ever been to. Sales team will flat out lie to you and try every single old school high pressure tactic to force you into deal. I would not trust any deal they gi Sales team will flat out lie to you and try every single old school high pressure tactic to force you into deal. I would not trust any deal they give your or anything they say. Cars are filthy and not taken care of. A buy here pay here lot has more integrity than they do which is disgusting to say since they are supposed to be a luxury car dealership. More

I recently purchased a used 2017 Maserati Levante. The vehicle is practically new low mileage great shape looks beautiful. My sales agent was Tim Headley and Finance manager Scott Topping. Both of the The vehicle is practically new low mileage great shape looks beautiful. My sales agent was Tim Headley and Finance manager Scott Topping. Both of them were excellent! Experienced, knowledgeable and professional. As a women who has purchased many cars in my day, I was totally comfortable with their assistance and guidance throughout the process. This is the first buying experience that I actually enjoyed. I would highly recommend them to family friends and everyone I know. If you want a great car and good buying experience go and see them. REB Drexel Hill, PA More

Fantastic Experience! Hannah was very helpful and knowledgeable. My vehicle was returned clean and properly repaired. Hannah was very helpful and knowledgeable. My vehicle was returned clean and properly repaired. More

These guys were great. Enjoyed the buying experience. Didn't know what to expect going into a Maserati dealership but these guys were awesome. I would highly recommend g Enjoyed the buying experience. Didn't know what to expect going into a Maserati dealership but these guys were awesome. I would highly recommend getting a car from them. I got a great deal on the Stelvio and love the car. They were busy so took a little longer but they treated us extremely well. Can't say enough about the experience. More

If you are a woman do not go here! They will treat you in horrifying ways. I had looked into a potential used car and when the deal did not happen I was disrespected, harassed, and held hostage in the dea in horrifying ways. I had looked into a potential used car and when the deal did not happen I was disrespected, harassed, and held hostage in the dealership! Jamie Difebo, the location sales manager, was behaving as a sexist bully and would not return my vehicle to me. After lending me the vehicle for a "no obligation" overnight to show my husband, we decided it was not the vehicle for us. I had notified the sales representative, Eddie Sommers, this was our decision and I would be returning the vehicle and picking my vehicle up. Upon my arrival, my truck was not made available to me. I had to endure, a three pronged approach to break me down to make their deal. This lead to Jamie Difebo insulting me, bullying me, and holding me hostage refusing to return my keys to me. I truly believe that if I were a man this never would have happened. After being harassed and insulted Tim Headley, the sales manager, had the nerve to try to improve the deal and get a sale. I could not believe this was happening. After the way I was treated I promised they would never receive our business. I will be filing a formal complaint with the BBB as well as other avenues to ensure they do not do this to any other women. More