Maserati & Alfa Romeo Of Monmouth
Ocean Township, NJ
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7/22/26 Update: Still no resolution. Despite multiple phone calls each week and daily texts to my salesperson, I still have not received any meaningful update regarding the windshield t Despite multiple phone calls each week and daily texts to my salesperson, I still have not received any meaningful update regarding the windshield that was cracked while my vehicle was at the dealership. A few weeks ago, I received a text saying they would take care of it—but only after I removed my review. I chose to leave my review up because I believe other customers deserve an honest account of my experience. We purchased a Mazda CX-9 from this dealership about a month ago. Because it was late when we completed the purchase, we were asked to return another day for detailing. We also had to come back for a replacement key fob because the original one didn't work. Unfortunately, the replacement key fob still doesn't work either. When we returned for the detailing, my husband discovered a large crack running up the windshield before leaving the dealership. The crack was not there when he arrived. He immediately went back inside to report it. We were told they would investigate and review their security camera footage. Instead of resolving the issue, they later offered us $100 toward the repair, which we declined because the damage was not our responsibility. Now, after weeks of phone calls, text messages, and promises that have gone nowhere, we're still waiting. At this point, the lack of communication and accountability has been more disappointing than the original damage itself. If you're considering purchasing a vehicle from this dealership, I encourage you to research reviews carefully and inspect your vehicle thoroughly before leaving the lot. I sincerely hope no one else has to go through the same experience. More
Vine desde Massachusetts hasta NJ y no me arrepiento el trato fue extremadamente excelente los vendedores amables y profesionales me ayudaron a poder tener mi SUV soñado Maserati omg estoy muy contenta y m trato fue extremadamente excelente los vendedores amables y profesionales me ayudaron a poder tener mi SUV soñado Maserati omg estoy muy contenta y más cuando te tratan como familia se lo recomiendo 💯 son lo mejores More
I had an excellent experience working with Ant during the purchase of my new Giulia. He made the entire process smooth and straightforward, especially when it came to trading in my old car. Ant was professio purchase of my new Giulia. He made the entire process smooth and straightforward, especially when it came to trading in my old car. Ant was professional, knowledgeable, and took the time to answer all of my questions without any pressure. He helped me get into the Giulia I wanted and went above and beyond by including a complimentary oil change, which was a great surprise and much appreciated. His customer service and attention to detail made the experience enjoyable from start to finish. If you're looking for someone who genuinely cares about helping customers and making the buying process easy, I highly recommend Ant. Thanks again for making this purchase such a positive experience! More
Huge shoutout to Ant for absolutely crushing it today! 🚀 From getting me behind the wheel of my new Mercedes to making my BMW refinance happen seamlessly, he turned what could have been a stressful proce 🚀 From getting me behind the wheel of my new Mercedes to making my BMW refinance happen seamlessly, he turned what could have been a stressful process into a VIP experience. Professional, knowledgeable, and always ten steps ahead, Ant made every move look effortless. If excellence had a face, it would probably be his. Thanks for the outstanding service and for making today a major win! ⭐🔥🏆 More
New car, who dis? 🚗✨ Big thanks to Antawn for helping me upgrade from my old car to this beauty. If you're looking for a great car salesman, he's the one to see! 🚗✨ Big thanks to Antawn for helping me upgrade from my old car to this beauty. If you're looking for a great car salesman, he's the one to see! More
Special thanks to Ant for going the extra mile. 🌟 Staying back after hours and making the first-time buyer process seamless. Service like this deserves recognition. 👏 🌟 Staying back after hours and making the first-time buyer process seamless. Service like this deserves recognition. 👏 More
Shoutout to Antawn! 🙌** Thank you for helping me with my purchase and guiding me through the insurance process. From start to finish, you made sure everything went smoo 🙌** Thank you for helping me with my purchase and guiding me through the insurance process. From start to finish, you made sure everything went smoothly and kept me informed every step of the way. I truly appreciate your patience, professionalism, and dedication to making sure everything worked out for me. Great service like yours doesn't go unnoticed! Thanks again, Antawn—you made the whole experience easy and stress-free. ⭐⭐⭐⭐⭐ #CustomerService #AboveAndBeyond #ThankYou #GreatExperience #ProfessionalService More
A special thank you to Antawn for making my son's purchase experience so easy and stress-free. From the moment we walked in until everything was finalized, including insurance, he was patient, helpfu purchase experience so easy and stress-free. From the moment we walked in until everything was finalized, including insurance, he was patient, helpful, and professional. Customer service like this deserves recognition. We appreciate you! More
Ant really said "don't worry, I got you" 😎🔥 Big love to Ant, GM Mike, and Nate for making the impossible happen. Smooth process, great deal, and a brand-new ride. Y'all are different 💯🚗✨ #NewWhip # to Ant, GM Mike, and Nate for making the impossible happen. Smooth process, great deal, and a brand-new ride. Y'all are different 💯🚗✨ #NewWhip #Blessed #CarGoals #GoodPeopleGoodBusiness More
New beginnings, happy hearts! 🏡✨ Surprised my wife with this special gift, our first since bringing the family here. Big thanks to Antawn for the amazing service! 🏡✨ Surprised my wife with this special gift, our first since bringing the family here. Big thanks to Antawn for the amazing service! More

