Marty's GMC - Service Center
Kingston, MA
852 Reviews of Marty's GMC - Service Center
Went there for a recap and had them do a full service on the oil change and air filter also told them it had another issue with the coolant level sensor needed to one replace. So I went in too pick it up an the oil change and air filter also told them it had another issue with the coolant level sensor needed to one replace. So I went in too pick it up and they didn’t have the invoices right they also didn’t repair the sensor but wanted to charge me too dignose it I told them I’d get them the insurance info and they can charge them and they did not like that but after talking with them they finally let me pay for what I asked them too do but told me never too come back. I don’t believe that’s good customer service and also told me they don’t need me they have plenty of work More
Dealer met all my requests for a used car great job. Couldn't ask for more. Couldn't ask for more. More
Great service always. Bill is very prompt and helpful. Great communication and very fast work. I highly recommend Marty’s! Bill is very prompt and helpful. Great communication and very fast work. I highly recommend Marty’s! More
My family has beaught w few vehicles from them in the past they are great to work with and are professional they do not play the usual dealer ship games past they are great to work with and are professional they do not play the usual dealer ship games More
Your labor rate of $172 per hour is absolutely absurd. A water pump in a truck for $1880+ dollars? Then when I decline to have you perform and pay for such a grossly overpriced repair job, you demand 1 A water pump in a truck for $1880+ dollars? Then when I decline to have you perform and pay for such a grossly overpriced repair job, you demand 1 hour of labor to “diagnose” it? Local rates are $110 per hour. You’re not creating any ravings fans. More
Was pleased with the way I was treated. Staff was very professional a d my needs were met Staff was very professional a d my needs were met More
Joe Wilson, Service Manager is always very helpful, his crew always does a great job crew always does a great job More
Traditional sales procedures, typical tactics -- nice sales staff. Like the vehicle: owned many same model. sales staff. Like the vehicle: owned many same model. More
Courteous and efficient service department. Comfortable waiting area with light refreshments available. Recommend this dealer for sales and service. Comfortable waiting area with light refreshments available. Recommend this dealer for sales and service. More