Marty's GMC - Service Center
Kingston, MA
852 Reviews of Marty's GMC - Service Center
Top Notch as usual Service department is awesome! Start to finish Martys GMC is top notch. It’s a pleasure doing business with them. I highly recommend their service de Service department is awesome! Start to finish Martys GMC is top notch. It’s a pleasure doing business with them. I highly recommend their service department and of course their sales department. Best, chris More
Great service Connor in the service department was so helpful. He was able to get us in before our vacation for an oil change and tire rotation. He was a pleasure Connor in the service department was so helpful. He was able to get us in before our vacation for an oil change and tire rotation. He was a pleasure to speak to ....very customer service oriented. More
Service I called the day of my appointment to see if it was possible to come in and it was and it was done well and very swiftly. I called the day of my appointment to see if it was possible to come in and it was and it was done well and very swiftly. More
Very good The appointment went well. Nice waiting area. The service dept very professional. Work and recall was done very well. First service for new Terrain The appointment went well. Nice waiting area. The service dept very professional. Work and recall was done very well. First service for new Terrain Will be back More
Always happy with my service Everyone is kind and helpful. They’re always updating you on your status and time remaining to complete service. I feel confident in the service and f Everyone is kind and helpful. They’re always updating you on your status and time remaining to complete service. I feel confident in the service and feel good about making the efforts to return to the dealership More
The Service Department takes care of what I want I need done I’ve been happy with the knowledge and research Service does in my behalf. The know their stuff. Michael Kelleher understood about my wanting to delay I’ve been happy with the knowledge and research Service does in my behalf. The know their stuff. Michael Kelleher understood about my wanting to delay some service. I will be back. More
Very professional Courteous and pleasant to deal The best could not ask for a better experience , very timely professional pinpoint accuracy on diagnostics greatly reduced our downtime , always t The best could not ask for a better experience , very timely professional pinpoint accuracy on diagnostics greatly reduced our downtime , always timely and accurate on when we can have our equipment back . More
Continued Service Department Excellence-10 Years + I gave Marty’s a five-star rating as their service department is run by a skilled and concern staff who works straight out to gives me the best servic I gave Marty’s a five-star rating as their service department is run by a skilled and concern staff who works straight out to gives me the best service for my car. I will soon be looking for a car to replace my “Run around Town car” (Not to be confused with a “Town Car Model by Lincoln) and I will be certain I will be contacting the sales department of Marty’s as I know the car will be serviced the best possible. More
Excellent service department I called the dealership because I had an issue with my car and felt it was not safe to drive or wait to have it looked at. I went in the tow truck kno I called the dealership because I had an issue with my car and felt it was not safe to drive or wait to have it looked at. I went in the tow truck knowing I could be there for a while. I was in and out in 2 1/2 hours. Thanks Marty’s More
Poor Communication in the Service Department Communication is non existent. Scheduled an appointment online. Online advertised special included oil change, tire rotation and multipoint inspection Communication is non existent. Scheduled an appointment online. Online advertised special included oil change, tire rotation and multipoint inspection. Verified with the Service Rep upon drop off to ensure all scheduled services would be performed. They only completed the oil change and proceeded to argue with me and tell me they weren't aware of the online special offer so they weren't "charging" me for the tire rotation service which was not completed. In reality, had I not noticed the tires weren't rotated, they would have charged me the pkg price and not performed the services. Unbelievably unprofessional. Treats customers like they are in the wrong. Does not take the time to listen to your concerns. Will never return. More