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Marty's GMC - Service Center

Kingston, MA

4.6
921 Reviews

921 Reviews of Marty's GMC - Service Center

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May 13, 2021

Good job on service but after spending $1600 I thought they would have washed the car too. Guess I had to ask for it. Too bad More

by Bob Glynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike kelliher
May 13, 2021

The service department always does a great job. The people are always helpful and friendly. My truck was in done and ready to go in a quick and timely way. More

by laidlerb
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Great people very helpful appeared to be as honest as possible did all they could for me. Car is a good car not much wrong More

by Naechine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 12, 2021

Always fun at Marty’s great service team on time and friendly Could add. a car wash there lol Sales always great to deal with always More

by GMC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Petrosino
May 12, 2021

Comfortable waiting room and taken on time. Work was completed in a timely manner. Friendly service when I was greeted. Very easy to make an appointment. More

by REEGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 06, 2021

I made an appointment several weeks in advance and then I was asked to move it to the following Monday which I did no issue at all Then after dropping my car off I called a couple times to check on the stat More

by rich0668
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service didn’t
Jun 10, 2021 -

Marty's GMC responded

Rich, I am sorry that we were not able to attend to your service needs in a more timely manner. Certainly with an appointment we should be able to diagnose a vehicle and provide an estimate and timeline on a repair. We do apologize and work to improve our processes for the future.

May 05, 2021

Peter was very friendly and knowledgeable about what kind of service my truck needed.Price was good it was my first service for my truck so it was Free! More

by ubnicojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Whalen
April 29, 2021

Everything worked out perfectly and as promised. And met a nice guy in the waiting lobby that raved about the service team. May have been someone’s dad. He was quite proud. More

by MEGAN.ECKSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
April 23, 2021

Michael was awesome to deal with. I purchased my first ever new GMC truck from Jim Parkas at Marty's in 1987 and have been doing business with them ever since! More

by MATT@MAFRAZIER.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service department is 10 star!!
April 22, 2021

In and out on time. Job completed, no issues. Getting the appointment was easy, dealer called to remind us of the apppintment the day before. Did everything right More

by Dpickett
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Device manager ??
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