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Marty's GMC - Service Center

Kingston, MA

4.6
879 Reviews

879 Reviews of Marty's GMC - Service Center

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December 24, 2020

Staff very helpful and friendly, gave me a ride home and pick up later which was much appreciated. Assisted me with a loaner car since I had to work next day and work still needed to be done on my car. More

by dptravel524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Dan(not sure of name he gave me a ride home and picked me up
December 11, 2020

Marty’s mechanic Jeff went above and beyond to trouble shoot a front end issue. He wouldn’t let it go until he found the root cause of the problem. Outstanding job. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Service. Magen customer service
December 10, 2020

i bought my car at Marty's and have always had it serviced there. Everything was done in short order while waiting. Clean and welcoming waiting area. More

by LAP411
Recommend Dealer
Yes
Employees Worked With
can't remember
December 03, 2020

Friendly service adviser comfortable waiting area satisfied with wait work completed on time and completed satisfactory car delivered clean and delivered to you very satisfied More

by jackandkarel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

After buying GMC pickup all service was done at Marty's with no complaints. My only complaint is I lost free oil changes for lack of mileage on pickup. More

by WNFGRF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know names of service people but was treated very well!!
November 27, 2020

They made a second key fob for my car. When my car wS delivered I was only given 1 key fob. They completed the set up with my car in 1 hr More

by JOAN.M.WALSH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Everyone I have worked with has been great, except for the finance person he spoke to me like I was a child. The repair department has been great and got me in quickly to have my tire fixed More

by Pattyann!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

They explained everything that needed to be done and why it needed to be done. Told me right up front how long it would take and about how much it would be. My car was very clean when they gave it back to m More

by good.donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Michelsen, Peter Attea, Derek Petrosino
November 14, 2020

Excellent, fast , friendly, helpful,I would tell friends Excellent, fast , friendly, helpful, I would tell friends & family about you where all nice. Thanks for the service. I would definitely come back and More

by thesinclairs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
November 12, 2020

The sales and service staffs are knowledgeable, friendly and eager to help. The waiting area and the newly designed building are clean and comfortable although the Covid had shut down the coffee machine - a More

by none3 george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Bill in Service were outstanding. Missed Brian.
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