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Marty's GMC - Service Center
Kingston, MA
921 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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921 Reviews of Marty's GMC - Service Center
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June 18, 2021
I have been doing business with Marty’s for over 30 years. Not once in all of that time have they not failed in exceeding my expectations! years. Not once in all of that time have they not failed in exceeding my expectations! More
by fjsimmons
Verified Customer
June 18, 2021
The service manager was very rude and if not for Paul Malley my sales man and Kevin the GM I would have went elsewhere and would have went to Ford when my lease was up instead of purchasing my 2019 at4 Malley my sales man and Kevin the GM I would have went elsewhere and would have went to Ford when my lease was up instead of purchasing my 2019 at4 More
by nicholasquinlan
June 09, 2021
Service rep "Mike" was condescending sarcastic. Would not schedule our service for 3 months. Management had to get involved. My first and last experience there. not schedule our service for 3 months. Management had to get involved. My first and last experience there. More
by Darryl
Employees Worked With
Mike
June 04, 2021
They did it again, told them that I was going down to Virginia camping and to check and top off all fluids. Had to put in 2 gallons of DEF this is the second time this has happened Virginia camping and to check and top off all fluids. Had to put in 2 gallons of DEF this is the second time this has happened More
by Russ
Employees Worked With
Service department
June 04, 2021
Brought car in for check engine light along with a diagnostic report from Onstar.told by Onstar code emissions not working properly. Dealer checked code and replaced secondary injection pump relay. Th diagnostic report from Onstar.told by Onstar code emissions not working properly. Dealer checked code and replaced secondary injection pump relay. They cleared codes and retested operation. Stated all ok and operating properly now. However, check engine light still on. I ive gone to several dealers in past and service was done as requested. Not so with Marty’s Buick and is the worst Buick dealership I’ve ever experienced. More
by Lainzee
Employees Worked With
Peter whalen
May 26, 2021
Peter in service was very helpful and knowledgeable about my situation and I would recommend him for any sense vice request based on my experience my situation and I would recommend him for any sense vice request based on my experience More
by SA.BURNS
Employees Worked With
Peter (service)
May 25, 2021
Communication between the service department and myself was very good. Able to schedule future appointment without problems and what was conducive to my schedule. Thank you very much was very good. Able to schedule future appointment without problems and what was conducive to my schedule. Thank you very much More
by KBEDSULF
Employees Worked With
Meghan Burgess
May 21, 2021
Everything was great! Only the wendy Williams show was on in the waiting room. That was painful to watch!! Otherwise my visit was great as usual. in the waiting room. That was painful to watch!! Otherwise my visit was great as usual. More
by candace.chipman
Employees Worked With
Ian duffy
May 17, 2021
Being new to your service department Not sure of the set Being new to your service department Not sure of the set up found my way Ok got inspection sticker and on my way All good Being new to your service department Not sure of the set up found my way Ok got inspection sticker and on my way All good More
by JJGBUICK01
