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Marty's GMC - Service Center

Kingston, MA

4.6
854 Reviews

854 Reviews of Marty's GMC - Service Center

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November 27, 2020

They made a second key fob for my car. When my car wS delivered I was only given 1 key fob. They completed the set up with my car in 1 hr More

by JOAN.M.WALSH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Everyone I have worked with has been great, except for the finance person he spoke to me like I was a child. The repair department has been great and got me in quickly to have my tire fixed More

by Pattyann!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

They explained everything that needed to be done and why it needed to be done. Told me right up front how long it would take and about how much it would be. My car was very clean when they gave it back to m More

by good.donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Michelsen, Peter Attea, Derek Petrosino
November 14, 2020

Excellent, fast , friendly, helpful,I would tell friends Excellent, fast , friendly, helpful, I would tell friends & family about you where all nice. Thanks for the service. I would definitely come back and More

by thesinclairs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
November 12, 2020

The sales and service staffs are knowledgeable, friendly and eager to help. The waiting area and the newly designed building are clean and comfortable although the Covid had shut down the coffee machine - a More

by none3 george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Bill in Service were outstanding. Missed Brian.
November 10, 2020

I brought my car in for a routine maintenance (oil change and tire rotation). Service was prompt and reasonably priced. Waiting area was clean and comfortable. More

by mburke781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names.
October 28, 2020

Although I dropped my car off without an appointment, it was ready the next day. Staff was courteous and professional in responding to my questions and offering to stay until I could get there to pick it up More

by RUBIES1959
Recommend Dealer
Yes
Employees Worked With
Ian
October 20, 2020

I brought my vehicle in for a warranty item that was out of date. Another dealership said the fix would,cost 1100.00. Peter brought the car in and had it checked out. They found a loose connection. The tota More

by Vindemacedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in Service
October 12, 2020

Meghan was very pleasant on the phone helping me to make my appointment even though I changed it and was a little frazzled to say the least When I dropped off my car Peter greeted me and kept the car to s More

by magneticliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan and Peter
October 02, 2020

Appointment easy to make, staff was professional and work done in a timely manner. Service special price was very fair. At this time everything appears to have been done properly. More

by a customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service adviser
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