Marty's GMC - Service Center

Very good service not to long of a wait for my service I needed to fix my problem I had with my car that I need fixed needed to fix my problem I had with my car that I need fixed More

Bill Horte was so helpful and pleasant to work with! He took the time to explain things to me. He even showed me how to use my remote start button on my key I wasn’t even aware I had it! Thanks to him I wi took the time to explain things to me. He even showed me how to use my remote start button on my key I wasn’t even aware I had it! Thanks to him I will definitely come back for service on my GMC Acadia in the future! 😊 More

Marty’s GMC Plymouth ma 2015 GMC truck silver . They Marty’s GMC Plymouth ma 2015 GMC truck silver . They changed all the exit signs but it will always be exit 8 to me....Pilgrims for life Marty’s GMC Plymouth ma 2015 GMC truck silver . They changed all the exit signs but it will always be exit 8 to me....Pilgrims for life More

Always looking out for me and my truck to make sure everything is up to date, lot of dealers don’t do that. Remember one thing it’s the people that work for you that keeps customers like me coming back everything is up to date, lot of dealers don’t do that. Remember one thing it’s the people that work for you that keeps customers like me coming back More

Great service, very friendly & accommodating- explained repairs & help me keep up to date with service. Work was done fast and estimate communicated in advance- actual cost was less than estimate repairs & help me keep up to date with service. Work was done fast and estimate communicated in advance- actual cost was less than estimate More

Absolutely horrible customer service and communication.I made a service apt 2 weeks prior to dropping my truck of to have a truck side fisher plow installation installed. Truck was dropped off at the deale made a service apt 2 weeks prior to dropping my truck of to have a truck side fisher plow installation installed. Truck was dropped off at the dealership the nite before and was told when I made the appointment it would be ready around lunch time the day of my appointment, not only was it not done at that time when I arrived around 4 that afternoon it was still in the same parking as were I had parked it. When I went inside to ask why my vehicle hadn't been worked on I was just giving the run around and was told it would be ready the following day. The extra day I received a call and was told my vehicle was ready for pick up apon picking up my vehicle I noticed wires were chaffed to and some were being pulled down when you applied the brake pedal.I contacted the service manager and he seamed surprised so I sent him pictures of my concerns and he talked with the technician who did the install and had advised i bring it back in and they would repair the harness I declined as I am capable of repairng it myself and didn't have the time to drop off my truck another day. More

Once again, I received immediate service and solution to my catastrophic cooling failure at 4:12 pm. Despite the lateness of the hour staff found a way to get my issue resolved. Thank you and great job guy my catastrophic cooling failure at 4:12 pm. Despite the lateness of the hour staff found a way to get my issue resolved. Thank you and great job guys. More

Great service. We bring our welding truck for work here, and they fixed it right and in a timely manner. Brought my personal car later. and they fixed it right and in a timely manner. Brought my personal car later. More

excellent staff and service personnel .truck repairs completed before expected time waiting room was comfortable, restroom was spotlessly clean.service consultant was veryknowlegeable and helpful. completed before expected time waiting room was comfortable, restroom was spotlessly clean.service consultant was veryknowlegeable and helpful. More

Ultimately got the job done, but we had to bring the vehicle in several times for the same issue that got worse over time. Finally pushed back so hard that they did what I asked and determined that what vehicle in several times for the same issue that got worse over time. Finally pushed back so hard that they did what I asked and determined that what we were right in our assessment. My recommendation is to listen to your customers more and quit thinking we are not smart enough to figure things out, or when we are getting the brush off. The cumulative total time that our vehicle was at Marty’s possession is almost a month. When the final determination was what we’ve been telling you over the course of 8 months, was able to be resolved in 3 business days. That’s time we will never get back trying to deal with your service advisers. But thanks for getting it done. Also if you have someone’s vehicle in your lot for that amount of time. Maybe give it a little bath. Had to scrub the black crud off today. More