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Marty's GMC - Service Center

Kingston, MA

4.6
878 Reviews

878 Reviews of Marty's GMC - Service Center

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June 04, 2021

They did it again, told them that I was going down to Virginia camping and to check and top off all fluids. Had to put in 2 gallons of DEF this is the second time this has happened More

by Russ
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
June 04, 2021

Brought car in for check engine light along with a diagnostic report from Onstar.told by Onstar code emissions not working properly. Dealer checked code and replaced secondary injection pump relay. Th More

by Lainzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter whalen
Jun 10, 2021 -

Marty's GMC responded

Elaine- We are sorry that the engine light came back on after you had your service with us. Onstar had identified an issue with your car and there were the corresponding codes stored in your vehicles system that led us to the injection pump repair. It can happen on an older vehicle (2009) that you correct an issue that is known and others present themselves after. We would be happy to readdress the concern if you would like. If so please call me at 781-585-7570 Kevin Ihlefeld General Manager

May 26, 2021

Peter in service was very helpful and knowledgeable about my situation and I would recommend him for any sense vice request based on my experience More

by SA.BURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter (service)
May 25, 2021

Communication between the service department and myself was very good. Able to schedule future appointment without problems and what was conducive to my schedule. Thank you very much More

by KBEDSULF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Burgess
May 21, 2021

Everything was great! Only the wendy Williams show was on in the waiting room. That was painful to watch!! Otherwise my visit was great as usual. More

by candace.chipman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian duffy
May 20, 2021

great customer service . Always go out of their way to get things done for me quickly. Feel I get honest feedback about what’s wrong with my car More

by becksholl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill
May 17, 2021

Being new to your service department Not sure of the set Being new to your service department Not sure of the set up found my way Ok got inspection sticker and on my way All good More

by JJGBUICK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Good job on service but after spending $1600 I thought they would have washed the car too. Guess I had to ask for it. Too bad More

by Bob Glynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike kelliher
May 13, 2021

The service department always does a great job. The people are always helpful and friendly. My truck was in done and ready to go in a quick and timely way. More

by laidlerb
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Great people very helpful appeared to be as honest as possible did all they could for me. Car is a good car not much wrong More

by Naechine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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