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Marty's GMC - Service Center
Kingston, MA
924 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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924 Reviews of Marty's GMC - Service Center
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January 18, 2022
Very happy with the service Bill and Peter have always been helpful in my service been helpful in my service More
by GRENNELL
Verified Customer
January 17, 2022
This place knows what their doingPeter spent lots of This place knows what their doing Peter spent lots of time investigating problem history Once he got me in the door I got same day diagonistics and This place knows what their doing Peter spent lots of time investigating problem history Once he got me in the door I got same day diagonistics and part came in a day later and he had tech work late to finish repair This was my first service visit here and now it will be my go to first choice More
by Ruitski
Employees Worked With
Peter Whalen
January 14, 2022
I had an appointment and dropped my truck off first thing Tuesday morning. I got a call at about 5 o’clock saying they never even looked at it and then they would need another day. I didn’t end up getting th Tuesday morning. I got a call at about 5 o’clock saying they never even looked at it and then they would need another day. I didn’t end up getting the truck back until the end of the day Thursday. my work truck! Since they “fixed” it my truck has a horrible wobble and a new weird ticking sound that it didn’t have when I dropped it off so I have to bring it somewhere else. More
by srogan277
Employees Worked With
Not sure, service department
January 13, 2022
Always clean and bright dealership. I requested vehicle be vacuumed. They did not take out the mats when vacuuming carpets, leaving a lot of sand under the mats. be vacuumed. They did not take out the mats when vacuuming carpets, leaving a lot of sand under the mats. More
by SAABNUTT
Employees Worked With
N/A, worked with service.
January 10, 2022
Guys at service really suck, I brought my truck to see if the could fix it, they took $150:00 to tell me what I told them when I got the truck in. the could fix it, they took $150:00 to tell me what I told them when I got the truck in. More
by Amilcar
Employees Worked With
December 30, 2021
Friendly, honest, fair and professional service group. It was my first time working with Megan and she didn’t disappoint. Mike and Peter helped on the pick up side. was my first time working with Megan and she didn’t disappoint. Mike and Peter helped on the pick up side. More
by RICHTOCCI
Employees Worked With
Megan, Peter and Mike in the service group
December 24, 2021
I scheduled appt 2 weeks in advance, ordered parts so it was all preordered, when they finally looked at the truck (6 hrs later), the service person wracked up $1500 of “extra things we need to do”; which w was all preordered, when they finally looked at the truck (6 hrs later), the service person wracked up $1500 of “extra things we need to do”; which would’ve brought my bill to $3500…. 2 days before Christmas. When I said I can’t do it, he asked why, I said… it’s 2 days before Christmas, his response was “oh I figured you would just put it on a credit card”. Clearly they just want money. They didn’t even do the Services I needed. I will never shop or go here for service again! More
by KBOCALLAGHAN
