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Marty's GMC - Service Center

Kingston, MA

4.6
857 Reviews

857 Reviews of Marty's GMC - Service Center

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July 09, 2021

Megan went out of her way to help. When I could find no one to help Marty's GMC came through with flying colors. Thanks so much. More

by bobsprengart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magan
July 09, 2021

Very good service although they missed one of the problems I was having. When the transmission heats up it will only shift to 4th gear. No matter what I do ( shift manually or speed up it won’t shift More

by Bucklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
July 05, 2021

Great people, great service Highly recommend using Great people, great service Highly recommend using Marty’s service department. Thanks again More

by IAROSSIPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Michelsen, Peter Attea, Derek Petrosino
July 02, 2021

Lack of Communication. I wonderd why you had a car on the lot for sale, that had not gone thru a service check yet. (check engine light was on) More

by SAMZDAD89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Ihlefeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel, Derek Petrosino
June 28, 2021

Zack was very thorough and pleasant to deal with. He made the process quick and easy. We've been customers here for 12 years and we coming back. More

by KMJFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2021

I was pleased with the service and the work that was performed More

by Maxwell.Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
June 18, 2021

I have been doing business with Marty’s for over 30 years. Not once in all of that time have they not failed in exceeding my expectations! More

by fjsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

The service manager was very rude and if not for Paul Malley my sales man and Kevin the GM I would have went elsewhere and would have went to Ford when my lease was up instead of purchasing my 2019 at4 More

by nicholasquinlan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Whalen
June 09, 2021

Service rep "Mike" was condescending sarcastic. Would not schedule our service for 3 months. Management had to get involved. My first and last experience there. More

by Darryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
June 04, 2021

They did it again, told them that I was going down to Virginia camping and to check and top off all fluids. Had to put in 2 gallons of DEF this is the second time this has happened More

by Russ
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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