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Marty's GMC - Service Center

Kingston, MA

4.6
878 Reviews

878 Reviews of Marty's GMC - Service Center

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September 30, 2021

For over five years now I have had wonderful experiences at Martys! Bill in service has been outstanding has taking excellent care of me every time I have come in for service ! More

by Catataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill I don’t know his last name
September 25, 2021

Professional and friendly as usual. Bought out my 2018 Terrain and had it serviced. Thanks More

by DLPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael kelleher
September 24, 2021

Scheduling was easy. Correct and detailed estimate. Work was completed on time and to expectations More

by Bob C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelleher
September 16, 2021

I’ve been buying GMC trucks from Marty’s for about 12 years, and have them service the vehicles too. They do a great job at a fair price. More

by JPAVLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service department
September 16, 2021

It's too far for me to travel. Service guy wasn't very pleasant. Needs a happy pill More

by judykevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 04, 2021 -

Marty's GMC responded

Judy and Kevin, We are sorry that the gentleman that you interacted with was not very pleasant. I have addressed you concern with the entire service team. Continuous improvement is what we strive for and comments like yours remind us that we can always improve. Thank you for that and if we can ever be of service please don't hesitate to call on us..

September 16, 2021

I've generally shied away from dealerships for service, but I recently used Marty's 3 times for 2 separate vehicles, and I have been very impressed with how easy it was to get everything done. Ian is an al More

by jimv3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
September 15, 2021

They are professional, detailed, very helpful. I have all my trucks serviced at Martys. Service department was very thorough with all work being done and things that need attention in the future. More

by SHOTSCOREBC66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady in service. I forgot her name. Sorry.
September 13, 2021

Always a pleasure to work with Peter and team. One of the best service departments I have ever worked with. More

by DLANKOWSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 13, 2021

Rip off! I paid 1800 dollars for a window switch and some grease, and an air bag sensor. Car left there and wouldn’t start. They tell me my car is old and want 1100 more dollars for an ignition switch that c More

by Rblount0082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike/ service
September 07, 2021

Always reliable. Parts and Service department worked with me to get my vehicle fixed at a price that was within my budget. Knowledgeable, professional team!!! More

by tammyvasapollo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Whale Mike Kelleher Rick Ganter
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