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Marty's GMC - Service Center

Kingston, MA

4.6
925 Reviews

925 Reviews of Marty's GMC - Service Center

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May 18, 2022

Great service and pleasure to work with I will continue to have my car serviced there in the future for maintenance also More

by JRKINGS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

They gave my husband a veteran discount which was so nice! They also got the job done in a timely manner. More

by kellyrmast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
May 13, 2022

It is so easy to enter the covered service dept. , and stay out of any bad weather. The customer lounge is nice, Work done on time. More

by RSTEABAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Horte
May 13, 2022

Professional. Gracious. Great time management on appointments. Generous in sharing knowledge of all things automotive and answer questions clearly and patiently. More

by bconsult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several
May 13, 2022

They lied to me tryed to over sell what I needed. I won’t go back for service if they treat there customers that way. 👎👎 More

by BOWLDUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
May 11, 2022

Marty’s has been nothing but a joy to deal with! From an excellent price for my new GMC 3500 to great service! They earned my trust for sure! More

by BobStack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 04, 2022

Great Dealership, great team in service, sales and parts always on time and great to deal with I would recommend Marty’s to every one More

by GMC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department , Derek Petrosino
May 04, 2022

Fast, clean kept me informed and was fixed right without having to come back for follow up More

by jacorey0888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
May 04, 2022

Charged $150 for “diagnostic” that accomplished nothing, and then broke my car info button on the dashboard and denied doing so. Wouldn’t recommend to anybody More

by Donkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Whelan
May 05, 2022 -

Marty's GMC responded

Daniel I am sorry that we were unable to serve your needs in the time that you had available during your recent service visit. It is often the case that needed repairs become greater than anticipated. This is particularly true of vehicles this over 140,000 miles and ones that are not known through regular visits- like yours. The diagnostic fee was the result of your request to determine what was causing your ABS light to come on. It did take more time to trace the problem and it accomplished a pathway to resolve the issue. When your time permits we would be happy to perform the repair.

May 03, 2022

It was my first time coming there with my Acadia Mike the service guy was really good and very friendly. More

by cheesman549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike is in service
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