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Marty's GMC - Service Center

Kingston, MA

4.6
925 Reviews

925 Reviews of Marty's GMC - Service Center

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December 20, 2022

The service manager was professional ,courteous and they completed my service right on time as promised More

by ifish397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 19, 2022

Very poorly handled. car was never looked at after 18 days never made it into the shop even after it was promised to go in next. Waited 20 days after making the appointmen More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department only poor
December 10, 2022

Great service, will be using the dealers services in the future for sure. Good customer service. More

by JACKIEBURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Marty’s was great to work with ! ! Paul sales person was great ! I will always come back More

by mcookrn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Went in to get truck serviced was waited on right away had it done in about an hour and was told I would need to do front breaks soon was given all information I needed More

by SCOOTER6211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

The purchase process was efficient. We left within a couple of hours with our new vehicle. More

by redskystables
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

pleasant, courteous, professional and thoughtful service treatment as always. I look forward to my next visit. More

by RICHTOCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike
December 06, 2022

Horrible communication and disrespectful team members. It seems nobody over at Marty’s understands customer service. More

by JOEMCGRAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt w service, not sales
December 01, 2022

Let’s just say there is a reason they have a two star rating at this dealership! More

by msgtwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick in parts. I’ll give him one star just because I have to.
December 01, 2022

Was very impressed with the organization and cleanliness of the sales room. Was pleasantly greeted upon entering. More

by lgs113646
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the gentleman's name. He handled the financial end of the sale I was pleased with how smoothly everything was done.
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