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Marty's GMC - Service Center

Kingston, MA

4.6
925 Reviews

925 Reviews of Marty's GMC - Service Center

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February 18, 2023

I had my truck up there for a few months with a list of problems that would be covered by warranty. One of the problems was that when I auto started my truck it would make a loud high pitch noise from the More

by Ellard_matthew20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
February 04, 2023

Had recalls on two pickups. The parts and service department worked with me to do them back to back so I had minimum disruption to my business. Both times work was done as pro More

by BRUCE.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Petrosino
February 04, 2023

Good overall. The representatives are not as friendly as they were in the past. Clean facilities More

by BRIAN.CAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales department
January 28, 2023

Fantastic people and great service overall. Very professional and no hassle experience. Would definitely do business with Marty’s again!! More

by KARNOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Petrosino, Troy Coan
January 25, 2023

Good job. The only problem was they left mud on the floor mat and the door. More

by SKANEZ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

The customer service at this location was extremely professional and courteous. I traveled out of my regular area and I am grateful that I did! I will be a regular customer of this location from now on More

by lelefig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

lelefig responded

Thank you so very much for your service the day I visited your shop. I felt very welcome and I was treated with courtesy respect and professionalism. I appreciate you and I will be a regular customer!!

January 19, 2023

Great service from the Marty's team they made the process easy and convenient. It was a pleasure dealing with the sales team More

by MTEAGUE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve bent
January 18, 2023

John was super courteous and helpful with my demands and needs! He streamlined the purchase process and made both my wife and myself feel comfortable during the whole process! Thanks for everything John you More

by clark_jai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Paul was a pleasure to work with! He made everything easy and was a joy to work with! More

by annmarietower327
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Very smooth process! I would definitely recommend this dealership to friends and family! Had a great experience! More

by Tony Werneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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