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Marty's GMC - Service Center

Kingston, MA

4.6
924 Reviews

924 Reviews of Marty's GMC - Service Center

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September 11, 2023

Steve Bent is amazing! He took the time to explain the features of our new car fully - and that was after we had purchased our car! Steve is a great asset to Marty's GMC More

by MARYDOHERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Service was polite knowledgeable, service on my truck was done in a timely manner!! Service techs at Marty’s are too notch! More

by Shawn197434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Your service tech John Lovendale took the time to talk about the service and to make sure I understood what was being performed. He was very knowledgeable about the service and listened to my concerns. More

by irishpiper72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lovendale
August 29, 2023

Took delivery of new truck. The service center Prepared truck quickly and looked great when complete. More

by TCAGGIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Purchased my vehicle at Marty’s Chevy, had issues with Service Dept. Scheduled with Marty’s GMC and they treated me extremely well. Will definitely return for service there in lieu of Bourne More

by Foleyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
August 25, 2023

From the time I drove in to look at vehicles, thru the test drives and driving out with my new vehicle, I was thoroughly impressed with the professionalism and knowledge that each and every person showed More

by joesalamisisuzu
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

joesalamisisuzu responded

From the time I drove in to look at vehicles, thru the test drives and driving out with my new vehicle, I was thoroughly impressed with the professionalism and knowledge that each and every person showed me. I'm completely impressed with the staff and the vehicle.

August 19, 2023

The cost of this repair was excessive. I had the same repair done recently on the opposite wheel for $175 less at another GMC dealership. Previously I had a headlight repaired here for $65 More

by stejan2588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
August 19, 2023

Dealer fixed problem. Price was expected b ut high for a fixed income person. Overall ok More

by sepedro11911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No sales , Troy Coan
August 16, 2023

They get right to the heart of the problem and don’t try to sell unneeded services. One of the most honest dealerships I’ve dealt with. More

by Tom K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and Michael in service
August 15, 2023

Staff is courteous attentive and do great work. Also included courtesy van ride to mall. More

by Ca-ka1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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