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Marty's GMC - Service Center

Kingston, MA

4.6
880 Reviews

880 Reviews of Marty's GMC - Service Center

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February 10, 2025

Steve Bent is very knowledgeable and explains features on new trucks and SUVs so I could understand how they work. I will buy a truck from him in the future. Adam explained what was required to replace the b More

by howellhallmark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Maynard
February 06, 2025

Very efficient happy with service will bring back for future service and will recommend to a friend . More

by raybird8921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihsane Areski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Don't feel like my issue was resolved after two visits for the same issue. I'll likely be getting rid of my GMC since I feel like the issue will happen again. More

by cull57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who, but it was in the Service Dept
January 31, 2025

Very friendly and courteous they make you feel very comfortable would definitely recommend them 100% More

by ggbull025Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 31, 2025

Steve the salesman was very helpful throughout the entire process. He answered every question imaginable and made sure I understood all features of the vehicle prior to driving off the lot More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They kept me informed on what was done and what the cost was on the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
January 27, 2025

5 Stars – Excellent Experience at Marty’s GMC The service department at Marty’s GMC is fantastic. I called to make an appointment, showed up, and they got the job done—simple and efficient. Buying More

by BRIAN@PJSRESTAURANT.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Marty’s service & parts department does a super job with customer service. They are very attentive, informative & and supportive service department calls back with detailed estimates looking to review and t More

by FREDFOURNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Maynard
January 18, 2025

I think the service person was very professional, my appointment was for 10 o'clock and it took about an hour and a half to do an oil change and a tire rotation where I think that's a little bit too lon More

by BILLPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 17, 2025

Marty's was a well run dealership with all the staff working to sell us our 22 Highlander with as little stress as possible. My wife and I both love our vehicle and want to thank Paul our salesman and t More

by BDFARRELL5659
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.