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Marty's GMC - Service Center

Kingston, MA

4.6
845 Reviews

845 Reviews of Marty's GMC - Service Center

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January 02, 2025

Very pleased. Just problem with electric wiring. Had to call Gm for support. Which caused a over a week to get done. They called them and had to wait for call back More

by ecbrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I bought a new car and the service and staff were helpful in the process More

by TGOODALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I went for annual inspection without an appointment, at the end of the month, and was done within less than an hour. Adam was very helpful! Thank you! More

by Bozena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, service tech
December 27, 2024

You failed my inspection for a barely visible pit in my windshield! I have seen so much worse get passed when it comes to inspections! More

by South Shore guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service- nice guy behind the desk
Dec 28, 2024 -

Marty's GMC responded

We are sorry that we were unable to pass your vehicle for inspection due to the pit in your windshield. Given the inspection rules and regulations combine with the fact that inspections are documented via computer and video, an d reviewed regularly by the Massachusetts regulators, we have very little flexibility. There were certainly times where there was greater flexibility in the inspection process.

December 22, 2024

Marty’s was able to locate and bring the vehicle in that I wanted to purchase before the end of the year. More

by SCOTT@DUNLAPSPROPANE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Grabowski
December 19, 2024

Very friendly along with great communication made for a pleasant experience. I have a few other dealers near me which are closer but i would rather drive a little bit further just to use Marty’s. More

by TOM_RUBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
December 19, 2024

Joe and the entire service team got to the root of my Check Engine light issue, and got me back on the road quickly. More

by djpenkala@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
December 19, 2024

unorganized, can't get the little things right, had to return multiple times, communication issues More

by Deaneshaw 48
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I had my first oil change on my 2024 Terrain. It was easily scheduled and performed promptly and expertly while I waited. Courteous service and a great experience. Thank you Marty’s team! Tom More

by TSCATTANEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Needed an oil change and sticker. Called and got appointment within a couple of days. Great fast service. I was quote 81 dollars for oil change. I question the price of 100 dollars. W More

by Bobperry5521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
1
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