Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Marty's GMC

Kingston, MA

Overview
Employees
Reviews
Vehicles
4.6
1,524 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
Contact Dealership
View Awards

5 Kingston Collection Way

Kingston, MA

02364

Directions

By Type

Showing 1,524 reviews

December 22, 2022

The transaction went smoothly. We had a few bumps along the way but all involved worked together to reach a successful completion. More

by GREGMARSH
Recommend Dealer
Yes
Employees Worked With
Sid Dailey and Tammy last name unknown
Report | Print
December 21, 2022

I regret purchasing my 2022 Sierra pickup at Marty’s GMC. Hindsight tells me I should have gone to a different dealership. On January 19, 2022 I purchased my truck with some missing chips. I More

by SA
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Ihlefeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Coan
Report | Print
Dec 21, 2022 -

Marty's GMC responded

Hello- We completely understand and regret your disappointment. The situation regarding the chip shortage has been and continues to be very frustrating. However, I firmly beleive that this situation would exist regardless of which dealership you chose to purchase from. Every dealership is subject to the same shortages. Further, we, like every dealer, can only pass on the information as provided from the manufacturer. AND it is not in the dealer's discretion to put chips in vehicles of their choosing. We are notified when you are notified that chips are on the way. When GM sends the chips for your particular Sierra, they will only work in your Sierra. It truly is a regrettable situation. Because of this type of frustration, many may forget the reason they did business with Marty's. In a time when vehicles were in short supply many dealers choose to charge customers over sticker price for vehicles. Marty's never did that. It is a key reason we are so successful. Lastly, when we are notified that a customer's chips are on the way, we arrange for the customer to be served immediately. Our service department recognizes the importance and is more than willing to extend hours to accommodate those who have been waiting for their chips. Again, we regret that this situation has occurred. When the chips for your truck are sent, we will most certainly coordinate an immediate service visit to have them installed.

December 21, 2022

Paul Malley has been awesome to work with and has gone out of his way to make my experience at Marty’s the best it could be. Has earned a repeat customer. More

by WSCHULZE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 20, 2022

Excellent Service after the Sale for support and warranty work on our new work Van! More

by JLOREAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 20, 2022

The service manager was professional ,courteous and they completed my service right on time as promised More

by ifish397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
December 19, 2022

Very poorly handled. car was never looked at after 18 days never made it into the shop even after it was promised to go in next. Waited 20 days after making the appointmen More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department only poor
Report | Print
December 10, 2022

Great service, will be using the dealers services in the future for sure. Good customer service. More

by JACKIEBURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 08, 2022

Marty’s was great to work with ! ! Paul sales person was great ! I will always come back More

by mcookrn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 08, 2022

Went in to get truck serviced was waited on right away had it done in about an hour and was told I would need to do front breaks soon was given all information I needed More

by SCOOTER6211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 07, 2022

The purchase process was efficient. We left within a couple of hours with our new vehicle. More

by redskystables
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
64
65
66
...
153