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Marty's GMC

Kingston, MA

4.7
1,581 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,581 reviews

December 19, 2024

unorganized, can't get the little things right, had to return multiple times, communication issues More

by Deaneshaw 48
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Needed an oil change and sticker. Called and got appointment within a couple of days. Great fast service. I was quote 81 dollars for oil change. I question the price of 100 dollars. W More

by Bobperry5521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 17, 2024

The dealer was ill prepared when I arrived. The paperwork had to be done 3 times due to errors the dealer did not check or validate before I spent 3 hours driving to the dealer. After a long a More

by Adam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Taylor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales person was Bob. The finance manager I don’t recall the name
Dec 18, 2024 -

Marty's GMC responded

Thank you for sharing your experience. We sincerely apologize for the issues you encountered with paperwork and the condition of the vehicle. The delays were primarily due to registration and IRS regulations, which sometimes cause unexpected processing times.We're also sorry to hear about the damage to the panels and the frustration you’ve faced with the warranty coverage. Please know that your concerns are important to us, and we’ll work to ensure these matters are addressed. We value your feedback and hope to have the opportunity to resolve this to your satisfaction.

December 16, 2024

Purchased a 2025 GMC Acadia Elevation and had a wonderful experience with the salesperson Matt Ward! He was very knowledgeable and very attentive to my needs, Made my experience very pleasurable. I highly r More

by Brian Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ward
December 15, 2024

They offered extremely competitive pricing and we had a great overall experience. We highly recommend! More

by Brendan Connors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis from Sales - 5 Stars!
December 15, 2024

The service department was excellent. Work was done in a timely manner. The people that run it were very friendly and professional. Thank you More

by scott.mmar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great. But I've had trouble with sales department in the past
December 14, 2024

From beginning to end this team made my experience the best it could possibly have been. More

by PETERWHEINRICHS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Brought my new truck in for a few recalls. Service was excellent the gentleman that took care of my visit was excellent. Answering all questions and concerns. The wait was not long and the wa More

by Gimarie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
December 14, 2024

Thank everyone for everything you do for me good job to everyone I was happy thank More

by Donny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihsane Areski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very pleased with service. Transmission service and other services. My truck performs very well. Thanks More

by bobbeardatlanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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