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Marty's GMC

Kingston, MA

4.6
1,509 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,509 reviews

December 30, 2019

Friendly, Accommodating and Timely Service As always the service at Marty’s is top notch! Quick turn around and friendly staff. Always a great experience at Marty’s GMC in Kingston. More

by sljaime04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Izzo
December 30, 2019

Nic purchase Was able to find exactly what I needed and not over buy since there was a lot to choose from. I got the color and Model I wanted. They know how to More

by MKEANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh McKinnon
December 29, 2019

Great new car purchase Dealership worked to get me the vehicle I wanted at the price I needed. Provided the extras I was looking for and closed the deal quickly More

by TATKINSON0226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Izzo
December 27, 2019

New van The buying experience was easy. No pressure. Derek was friendly and courteous. He had the van out front for us to see. Strongly would recommend him. More

by SKRETICOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Izzo
December 16, 2019

Great experience overall The crew at Marty’s we’re all great from my salesman down to the service department. I wanted to build a very specific truck and they got it done for More

by jeremy.gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Fixed the original problem but caused two others... Took my GMC Denali in to have the starter fixed. Cost $1200 which is high, but at least it works now. However, when I picked up the car, neither the More

by RM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall the names
Dec 16, 2019 -

Marty's GMC responded

Ron, I am sorry that you have experienced these issues with your vehicle and that our employees did not address your concerns in a more positive manner. It is always a challenge when working on older, higher mileage vehicles that you may repair a problem and uncover another. In this case with an 11 year old vehicle with over 215,000 miles we repaired the concerns that you brought the vehicle in for, intermittent starting and loss of electrical power. These repairs triggered a need for the system to be reset. Our team should have picked up on these items. I don't think that there was any dishonesty in this case. Rather, I think our technician was embarrassed that he had not identified the camera and clock not operating properly. Regardless, while you may not come back know our door is always open and that your comments have been used to strengthen our processes. Best, Kevin Ihlefeld General Manager

December 11, 2019

Understanding the customer's point of view. I worked with Conner in the service department. I asked his a rather "touchy" question about costs of tires. He did not get defensive nor react, rath More

by PASTORBBWELCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

New Yukon Was looking for a new SUV at year end found exactly what I was looking for at a fair price. Derek my salesman has sold me a number of new trucks and I More

by JOHNFOSTERLUMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Izzo
December 10, 2019

Needed something bigger Josh and Lenny helped us get into a 2011 Chevy Suburban and out of our 2017 Hyundai Santa Fe. We travel allot now and needed a bigger SUV. Marty’s GMC More

by souza411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mackinnon, Lenny Lima
December 09, 2019

As always Brian and Glenn to great care of us Whenever I go there Brian in service makes things easy to understand and patient but really knows his business on whatever job I need done and between More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Glen
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