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Marty's GMC

Kingston, MA

Overview
Employees
Reviews
Vehicles
4.6
1,507 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,507 reviews

June 27, 2020

Great dealership quality work and the staff is very helpful very convenient location for me to travel and not over priced work gets done quickly also More

by Stephrose90
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2020

Classic Service Dept clip joint scammers DO NOT get Classic Service Dept clip joint scammers DO NOT get service here - Came in with A/C blowing hot - charged $200 and returned car blowing warm a More

by W_pearlman
Recommend Dealer
No
Employees Worked With
Paul Malley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2020 -

Marty's GMC responded

Walter we are sorry that the A/C recharge did not work this year and that your Canyon now requires a new compressor. This can happen on an 11 year old vehicle. We understand that it is disappointing, especially when it had worked in 2015 and 2017 when we performed the recharges at your request. Of course, at those times the compressor was operational. Regarding your brakes there is a scraping in the front left and the pads are at 20%. Our job and responsibility is to make you aware of the concern. We also present options, from basic pad replacement to an overhaul of the brake system if it were to become necessary. I don't think anyone would argue that if one chose to drive their brakes down to zero they would most likely need a much more extensive and expensive brake system repair. I apologize that this was not communicated more clearly and you took it as a scare tactic. We will work on our communication.

June 27, 2020

This was my 2nd service visit, both were disappointing. The simple service took too long, and I wasn’t treated like I was a valued customer. More

by Nickiperry
Recommend Dealer
No
Employees Worked With
I don’t remember the persons name
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June 27, 2020

Wonderful service, Took care in cleaning my car and protecting it from COVID, covered my steering wheel. Courteous and caring staff. Many options to sit and wait. More

by rcarlozzi
Recommend Dealer
Yes
Employees Worked With
Cannot recall her name
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June 23, 2020

Prompt and delivers as promised.Nice waiting area with Prompt and delivers as promised. Nice waiting area with social spacing. They have WiFi. Could have it serviced closer to my house but love the servi More

by RUMBY2
Recommend Dealer
Yes
Employees Worked With
Service people,
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June 05, 2020

Always a fast and pleasant experience with the crew at Marty’s. Suzanne you are a true inspiration to us all. Much love to ya❤️ More

by abptmp
Recommend Dealer
Yes
Employees Worked With
Mike
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June 04, 2020

Third Vehicle I have bought in four years from here. Always fair prices and great sales service! Only car lot I’ve ever been to that has you in and out! Excellent sales staff, no games just straight for More

by Jasong77
Recommend Dealer
Yes
Employees Worked With
John Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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May 25, 2020

Painless Service was very friendly and new procedures for the virus were in place. My GMC was purchased there and i would recommend it to a friend. More

by FRAMAC197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelleher
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May 25, 2020

From the minute I drove up to service and met Bill, the hospitality and professionalism was top notch, Kevin came out to greet me ,and also to Thank us for Business More

by victorpereira.local385
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
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May 25, 2020

Great team, great service, and dependable. John's work is always complete and on time. Never a doubt and I wont go anywhere else. Thank you More

by Matt G
Recommend Dealer
Yes
Employees Worked With
John Lovendale
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