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Marty's GMC

Kingston, MA

4.6
1,502 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,502 reviews

April 17, 2021

I recently purchased my new GMC Denali Sierra in February, nothing but the run around after I made the deal official, my fault for trusting. So they didn't offer new tires which needed to be replace More

by FMR1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy
April 16, 2021

Great service! Great price for my repair! Very happy I Came here for my interior repair. Part was cheaper than I had anticipated for sure! More

by airbell96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Nice to work with and got a fair price for the vehicle. Manager got the BOS wrong and it was difficult to get in touch with him to fix. Had to rely on the Sales staff to help with issues. More

by workingmommy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Lowe, Derek Petrosino
April 07, 2021

My only experience has been with the Service Department. And the service was abysmal. Calls not returned, impatience as I tried to explain the issues, etc. More

by Claudioronzitti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Apr 07, 2021 -

Marty's GMC responded

Claudio, I am sorry that we failed to meet your expectations when servicing your 2003 Sierra. I am also sorry to hear that we may not have returned your calls. We strive to provide extraordinary service to all of our customers and hope that, if the opportunity presents itself, that we can attempt to do a better job for you.

April 02, 2021

The dealership was very clean and tidy. Our salesperson Troy was very nice to work with and worked with the customer. With Finance we worked with John B very knowledgeable and friendly. More

by Maura.connolly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Coan, Derek Petrosino
March 31, 2021

Great customer service, Ihsane worked quickly and within 4 days drove out on my truck. A little disappointed at the financial dept. I asked for a business loan and was pretty clear that I could not be the c More

by BANDBHOMEIMPROVEMENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihsane
March 30, 2021

Marty's is a great dealership. They made my appointment to work for my convenience. Work was done in a prompt manner and they told me about what I should do next More

by BASSINWRENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Whelan
March 30, 2021

It was my first time going to your service department and I found it confusing when you pull in, do I stay in my car, does someone come out to me, (other dealerships with similar drive ins come out to me) af More

by ETHERSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Marty's GMC responded

Hello and thank you for your comments. I am sorry to hear that we failed to meet your expectations and found the service department confusing. We strive to provide extraordinary service to all of our customers and we will use your comments as an opportunity to improve in the future.

March 25, 2021

Just purchased a trade in from Marty's Buick GMC. I did travel 1000 mile to pick up the truck. Truck was paid in full for the asking price. When I got in the dealer parking lot your salesman Zack had a sur More

by cnic76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

They were pleasant and did a great job. I waited for the oil change and tire rotation. I will definitely be coming back. Thanks so much. More

by nightmusiccMike Landers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
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