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Marty's Chevrolet - Service Center

Bourne, MA

4.5
431 Reviews

431 Reviews of Marty's Chevrolet - Service Center

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July 28, 2021

They are always courteous and professional. The only thing they forgot to do was reset the display of my oil life so I did it myself More

by hgamnas3@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gibbons
July 13, 2021

We were visiting the Cape from Texas and had some issues with our Chevy Suburban and Marty's took great care of us! Jillian Frey was super responsive and made sure we were informed along the way - great co More

by BDPLUNKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Frey
July 02, 2021

Great loaner car but had to wait a couple weeks to get one. More

by Aj192
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sevice
June 27, 2021

Weights off tires causing misalignment, couldn't provide adequate multi point inspection report. Generally rude service. Will sadly take my care elsewhere after a year of continuous service More

by sdtaylor9389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Front desk employee, 2 star
June 23, 2021

Great customer service very friendly they go out of their way to help you More

by Rmoeck78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
June 23, 2021

Friendly,positive,polite, outstanding service every time definitely recommend!!!! HAVE! More

by dablack1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Jill
Jun 23, 2021 -

dablack1967 responded

Awesome!

June 21, 2021

Everything was great. It was my first service and I was very satisfied. More

by Kathie.welch12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the person I spoke with
June 18, 2021

The woman at the service are great. Pleasant and always accommodating.. every time I go in for service they are ready to handle all the cars issues More

by Rog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
June 09, 2021

Broke down on Sunday, had it towed to your establishment, Monday I didn't receive a phone call, I called and didn't receive a call back, I called again, I'll call you back, never happened, I call again the f More

by marveljeffrey6869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Gibbons
Jun 10, 2021 -

Marty's Chevrolet responded

Jeff- I do understand that we mistakenly billed out your repair as a customer pay repair, but that was quickly corrected to warranty resulting in no charge to you. We checked your vehicle in Monday, diagnosed in, and had it back to you Tuesday afternoon. I an sure that you were inconvenienced by having your truck breakdown and for that reason we made several adjustments to our schedule to get it back to you in a timely manner. I am sorry that you were unhappy with the repair. All the best in the future.

Jun 10, 2021 -

marveljeffrey6869 responded

I'm glad you feel that your dealership provided adequate service, but most people would think differently, no way to gain potential customers, I'm just saying, need better training, customer service. You don't have that, Good luck,

June 03, 2021

Marty’s had Fast pleasant service people. Called for an appointment and scheduling was very easy. The service tech spoke with me personally and delivered my truck to me. More

by ROGERPOULIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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