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Marty's Chevrolet - Service Center

Bourne, MA

4.5
431 Reviews

431 Reviews of Marty's Chevrolet - Service Center

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October 11, 2024

Very polite, friendly, courteous, and extremely knowledgeable, handle my vehicle care respect as always never kept waiting More

by neepash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Daggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill
October 11, 2024

The service was horrible, they had my vehicle for 5 weeks the service department lied to me, & the truck is still not right. I will never have anything to do with this dealership nor would I recommend any on More

by cjcolby5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Ihlefeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Oct 12, 2024 -

Marty's Chevrolet responded

We are very sorry that the recent service experience was not to your expectations. Unfortunately, when dealing with a 13 year old vehicle (2011) with very high mileage (194,319) complications arise. Additionally, because you did not want to pay for anything and only wanted repairs that would be covered by your aftermarket warranty, there was great difficulty and delay in communication with the warranty company. They sourced the parts which added to the delay time.and, regrettably, did not cover most of the service work that was recommended to you. We hope that the items presented to you on the multi point inspection do not outright fail. If they do we would be happy to address them and if not us, you have insight from that inspection that you can provide to another shop.

September 30, 2024

Just got my first service done on my new truck and Marty’s was great. Easy to make an appointment and they were on it right away at the appointed time. Thanks More

by CHRISGGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ford
September 29, 2024

Service center was very easy to communicate with. Difficult car issue that they explored thoroughly. Electronic issues on new cars not always easy to diagnose. I have no problem with returning to Ma More

by trenttoran-sandlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 29, 2024

My truck was taken in at a time of my choosing and the repair was done in a timely manner More

by TIMOTHY.A.SCHILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

The service department was very professional and down to earth, my appointment was a positive visit, More

by pobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Very busy but very accomodating. I took my dog in with me and they showed her a lot of love. More

by pattyd436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
September 13, 2024

Great. Chris in service went out of his way to help without replacing everything. Rxcellent More

by Ladivagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Excellent
September 11, 2024

Very professional and knowledgeable. Everyone was pleasant. Chris was very helpful and explained everything in detail so that I was sure to understand. Would highly recommend A++ More

by Spelletier2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
September 07, 2024

The people who work at Marty’s are so friendly and considerate it really makes a difference! More

by Thetowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
2
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