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Marty's GMC - Service Center

Kingston, MA

4.6
922 Reviews

922 Reviews of Marty's GMC - Service Center

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April 28, 2025

Easy to deal with. Clearly wanted to make the sale but also make it a positive experience for me. I could tell that both Marty's and GMC want my loyalty because I was t More

by MICHAEL.LUDLOW1
Recommend Dealer
Yes
Employees Worked With
Corey. I also met the Sales manager. I liked them both and had been to a few other gmc dealers previously. I liked Marty's the best.
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April 27, 2025

Always a great experience with the sales department and John Backman They are always fair and I know I'm getting taken care of More

by georgeegan
Recommend Dealer
Yes
Employees Worked With
John Blackman
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April 27, 2025

Efficient and good service Friendly staff and very kind also. Service was speedy and exactly what I needed. Will be back soon for my next service. More

by Dorinick19
Recommend Dealer
Yes
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April 26, 2025

Guy was a pleasure to deal with and the process went smoothly and quickly. Very happy with the truck I bought. More

by PINEHILLSJAKE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Bognanno
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April 26, 2025

Was a great experience . was quick and ready on time. While I waited for my truck. Service rep was accurate and set to close out paperwork. More

by mstevearchandstephen54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service rep
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April 23, 2025

We have been going to Marty's in Kingston for the past 17 years and have been quite dissatisfied with the staff. The last few times we have gone there for service we have had the absolute best experience wit More

by Elainef519
Recommend Dealer
Yes
Employees Worked With
Adam
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April 14, 2025

I'm don't ever look forward to buying a new vehicle. .. but I had the best buying experience that I've ever had buying a new vehicle. Paul Malley from Marty's GMC in Kingston actually listened to what ne More

by Mike DeChiara
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Marty's GMC responded

Thank you so much for your kind words! We’re thrilled to hear Paul made your experience such a positive one. Enjoy your new vehicle, and welcome to the Marty’s GMC family!

April 13, 2025

Quick professional service. i was in for a sticker on my truck that was overdue. More

by RICHTOCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
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Apr 19, 2025 -

Marty's GMC responded

Thank you for the kind words! We're thrilled to hear you had a smooth experience and enjoyed working with our service team.

April 12, 2025

Made appt, showed up, work completed, waited in nice waiting room , checked out and back to the grind More

by JAMESPR52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
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Apr 19, 2025 -

Marty's GMC responded

Thank you for the kind words! We're thrilled to hear you had a smooth experience and enjoyed working with our service team.

April 11, 2025

Took 3 hours for oil change and sticker. Seems like to long time bad service More

by Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Marty's GMC responded

Hi, Thank you for your feedback. We’re truly sorry to hear that your recent visit took longer than expected. An oil change and inspection should be a much quicker process, and we understand how frustrating delays can be. We’re currently reviewing what may have caused the wait during your visit, and we’re working to ensure better efficiency moving forward. Your time is important to us, and we’d love the opportunity to make it right. Please feel free to reach out to us so we can personally follow up. Thank you again for bringing this to our attention. Best regards.

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