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Marty Cancila Dodge Chrysler Jeep Ram

Florissant, MO

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535 Reviews

2175 N. Hwy 67

Florissant, MO

63033

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Showing 535 reviews

October 31, 2020

The people at the dealership were very friendly. Alpha was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replac More

by shermantomlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alpha, Amanda South, Rick Bockhoff
Nov 02, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Sherman, Thank you so much for your review and feedback. Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your patronage & we look forward to serving you again in the future. If you have any questions, please reach out.

October 12, 2020

Service manager was great. It stopped there Greg guy assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work More

by Wbrantmsn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg service
Oct 16, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Hi there! Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear you had anything less than a stellar experience here at Marty Cancila. Jason Dorton would love the chance to talk to you about this situation and make it right. At your earliest convenience, contact Jason at jason@martycancila.com. Thank you.

September 28, 2020

I was referred to the Marty Cancila dealership by a business associate and can truthfully say my Jeep Grand Cherokee buying experience was excellent. Dylan Moody was my sales associate and handled the More

by spwirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Moody, Mike Hilfink
Sep 30, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Hi there, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

August 04, 2020

Excellent Sale Service I corresponded with Dave via email due to Covid and because I live a few hours away. I must say he was one of the best sales professionals I have ever More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pott
Aug 06, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Luke, thank you for taking the time to leave our dealership this fantastic review. Our team is working hard, especially during this pandemic, to make car buying as easy and safe as possible for our customers. We look forward to working with you again for any of your automotive needs. Have a great day!

July 10, 2020

Very disappointed at the sevice I got there at 11 am didn’t leave until 3:30 no one can and talk to me to let me know what going on More

by MickeyCarolynreed00
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 13, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Mickey, we are thankful for your feedback and would like to learn more about why your experience in our service department was not what you expected. Please reach out to me, Jason Dorton, Fixed Operations Director, at 314-831-3300 extension 1989 or jason@martycancila.com so we can know how to improve for your next visit.

January 03, 2020

Great Experience I shopped around for a few weeks and ended up back at Marty Cancila for my purchase. There was no pressure at all and the staff was very helpful. More

by Mikeyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Slayback, Mike Hilfink, Pete Thibodeau
January 01, 2020

Great service ☆☆☆☆☆ I told the Rollin Collins and Alpha Nickelberry at Marty what I wanted in my new Chrysler 300 & it was delivered as plan with no problem at all. ☆☆☆☆☆ More

by t.nelson314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alpha Nickelberry, Rollin Collins , Mike Hilfink
November 09, 2019

Excellent Service I started with the internet search, the results were positive. I received a call back almost immediately from (Lamont). Requested information about More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont, TK, Tony Cancila, Mike Hilfink, Mark Ware
November 03, 2019

Great deal and short time to close the sale Everyone worked hard to make this deal for me. Joe Vogt was especially helpful in making sure all went well. Mile Hilfrink, the financing manager, h More

by mlkoenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Cancila, Jordan Slayback, Joe Vogt, Mike Hilfink
November 01, 2019

A fine group of salesmen who were more than patient with my endless questions and concerns. The floor manager was forever willing to ease my mind with my numerous concerns and kept me informed about the pr More

by mrsiebels
Recommend Dealer
Yes
Employees Worked With
Rollins, Dan Sullivan, Pete Thibodeau
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