Marty Cancila Dodge Chrysler Jeep Ram
Florissant, MO
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Love it My sales guy was lovely he work with me he did not rush he was taking his time making sure everything I wanted was right I just love my sale guy arick My sales guy was lovely he work with me he did not rush he was taking his time making sure everything I wanted was right I just love my sale guy arick heffner I WILL BE GOING BACK TO HIM More
Model Dealership! Hands down the best experience I have had purchasing a new car, and this will be the 12th new car I have purchased to date. Arick Heffner is very kno Hands down the best experience I have had purchasing a new car, and this will be the 12th new car I have purchased to date. Arick Heffner is very knowledgeable across all of the Chrysler and Dodge products...There was zero pressure, no low ball trade offer, and all the advertised rebates were honored. Also, in my experience with the Finance Managers across all of my car buying events, I was less than impressed..Multiple times it almost stopped the deal.. The finance person I dealt with at Marty Cancila Chrysler Dodge was great -- Dan was very personable and 100% committed to making my experience with him great. I honestly was going into this deal with a stipulation that if anyone treated me at least a bit slighted, I was walking... Honestly, if you want a great experience, go to these guys. More
Awesome experience I just bought a truck from Marty Cancila and to say that the experience was great would be an understatement. They treated me and my wife like family I just bought a truck from Marty Cancila and to say that the experience was great would be an understatement. They treated me and my wife like family, gave me a great price for my trade in and an even better price for the truck I bought!! More
Happy Made the buying process pleasant. Jordan Slayback was great he kept me informed through the finance process. Was great in informing me on the featur Made the buying process pleasant. Jordan Slayback was great he kept me informed through the finance process. Was great in informing me on the features of the car I purchase. Dan Sullivan was also great in getting me financed and explaining all the paper work I had to sign. Best of I drove out whit the car I wanted. I got myself a great Christmas present and I am so Happy!! More
Best dealership experience EVER! This is the best experience I have ever had at a dealership! There are so many things I was thrilled about. I was treated like a valued guest at a 5 This is the best experience I have ever had at a dealership! There are so many things I was thrilled about. I was treated like a valued guest at a 5 star hotel, except it was a car dealership! Here are some of the reasons why I loved my experience... My two kids and I were greeted with a friendly welcome by Tristan. There was zero pressure and he tried very hard to find the vehicle I was looking for. I was surprised that no one tried to sell me the most expensive vehicle they had to start. They asked what I was looking for and tried to find me the least expensive deal for me first! Couldn't quite find the right match so I was introduced to the floor manager Jordan who was an amazing sales professional. He was very personable and even interacted with my children. We weren't able to find a "like new vehicle" so he offered to see what he could do on a truck sitting on the showroom floor. When I walked in I had admired the truck but never thought I could afford it. Jordan worked his magic and much to my surprise they were able to get the truck for me in my budget range. I then met Dan the "finance guy" and he was also extremely professional and personable. I felt like he treated me like family and he was very honest. He helped me make decisions on extra coverage but there was no pressure to "sell me" all the extras. We also came in contact with other employees here and there and everyone stopped and talked to my children and myself. We felt very comfortable and appreciated the whole visit. I have to say though, the MVP of the experience was definitely Jordan. I work in a customer service industry myself and I was blown away by his skill at creating an outstanding customer experience. His talent is very rare and I plan to use my experience with him as an example with my own employees to illustrate what great customer service looks like. One last thing that I thought was very admirable, Jordan and Tristan offered to follow me all the way home with my old car so I could drive the new truck home myself and not have to make arrangements later to come back and get it. That was definitely going above and beyond in my book! Jordan also followed up via email after the sale, just to see if I was still happy with my purchase and to find out if I had any questions. I have been a Ford customer for 22 years but decided to switch to Dodge due to my favorite Ford truck body style being discontinued. After the experience I had a Marty Cancila and the awesome truck I now own, I already feel like a part of the Dodge family. I plan to make Marty Cancila my go to place for vehicles from now on. Thank you all at the dealership for such a wonderful experience! More
Fantastic Me n my boyfriend had ruff day we totaled our car earlier that day we was stressed out about getting to in from work I really mean beyond stressed b Me n my boyfriend had ruff day we totaled our car earlier that day we was stressed out about getting to in from work I really mean beyond stressed but we came in to a warm environment with nothing but a family feeling from the staff and everyone was so helpful an trying to make better of everything and everything worked out perfectly we walked out with a new car for me n my family in I must say this is the best customer service ever. An from me n my boyfriend we wanna say thank you so much More
GREAT I came to Marty Cancila to find a fairly used dodge journey that I found on carguru. Fortunately it did not work out and I left with a brand new jour I came to Marty Cancila to find a fairly used dodge journey that I found on carguru. Fortunately it did not work out and I left with a brand new journey its still surreal!! I am very happy and Joe and Larry were great! I had to bring my 11 month daughter and she can be a handful but everyone was great with her aswell! I will definitely be recommending the dealership to friends and family! More
Impressive Service Bought a Jeep today at Marty Cancila's Dealership! I received an mmediate online response from my message to Rob Roedel the Pre-Own Manager, who direc Bought a Jeep today at Marty Cancila's Dealership! I received an mmediate online response from my message to Rob Roedel the Pre-Own Manager, who directed me to Jordan Slayback, sales professional, when I got there. Extremely pleased with Jordan's service, quality of attention to detail, product knowledge, willingness to deal fairly and he valued my time. He helped me get the Jeep I wanted, for the price I wanted and my experience was hassle free. Larry Dalton assisted with all the paperwork and finacing in a highly professional manner and very personable. All of the employee's at Marty Cancila's are very perceptive to your needs. I left feeling they truly valued my business. Great experience. I definitely recommend you see for yourself. You won't be disappointed. More
best car buying experience! I saw a vehicle online on Tuesday and by Friday it was mine! The entire team from Tony to Jim to Mike was absolutely incredible and I love my new vehi I saw a vehicle online on Tuesday and by Friday it was mine! The entire team from Tony to Jim to Mike was absolutely incredible and I love my new vehicle. Everyone should come buy a car from this dealership! More
AMAZING Customer Service! I have never had such an easy experience at a dealership! I loved my Jeep, but knew it was time for an upgrade. Mark W. showed me what they had in sto I have never had such an easy experience at a dealership! I loved my Jeep, but knew it was time for an upgrade. Mark W. showed me what they had in stock and helped me choose the best option. Dan, the Finance Manager, got me the best lender and I drove off in my new Jeep the next day! Cusps to both of them for their knowledge and professionalism! More