Martin Swanty Chrysler Dodge Jeep Ram
Kingman, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I feel my trade-in could have been a little higher but I'm very satisfied with my car now. It's a beautiful Buick regal and it looks like it's never been driven even though it's got 37,000 plus miles on i I'm very satisfied with my car now. It's a beautiful Buick regal and it looks like it's never been driven even though it's got 37,000 plus miles on it. And they also said that the car was Brown, I don't see Brown my daughter-in-law and I both think it looks more like a champagne. Regardless it's a beautiful car well-kept, and I prayed that God would lead me to the right car and yeah I think he did an excellent job. Thank you Lord Jesus More
Jenell in sales and Clint in finance were awesome. Hit a little hiccup with lenders and they both worked really hard to find another option that got my wife the car she wanted. Will be driving an hour Hit a little hiccup with lenders and they both worked really hard to find another option that got my wife the car she wanted. Will be driving an hour away from our house to another town when the time comes to purchase another vehicle. More
The representatives were great to work with. Daniel was terrific and very accommodating to assist me with the car purchase. The other reps were also very pleasant and helpful. The process Goya l Daniel was terrific and very accommodating to assist me with the car purchase. The other reps were also very pleasant and helpful. The process Goya little bit hectic but it was resolved and we purchased the car. The red is one issue I hope we can discuss so please give me a call. 702-883-5621 Thank you and I would recommend your dealership at any time. Sue More
I guess it depends on if you know anyone at that place. Very poor customer service especially service department. After days of calling I decided to go in to schedule appointment for a recall service I wai Very poor customer service especially service department. After days of calling I decided to go in to schedule appointment for a recall service I waited at the counter for 35 mins. Guy sitting at service desk saw me standing there and didn't care to ask if I needed help. After 45 mins a person appears and tells me I need to talk to "service guy" really??? I scheduled my appointment, dropped off my car, waited all day for some to call me to tell me that my car is done but, No! My husband called 7 times before he got someone to answer. I went to get my car and 2 "service guys" (one of them was the one who I dealt with before) just talking $hit with each other annother female and completely ignored me waiting to talk to them. I sat there for 30 mins before an older gentleman approached me and helped me..those "service guys" denied they saw me waiting for them. Seriously??? Because I am not a white woman??? I blended in so well with their white decor, they didn't see me???? BTW I was wearing black. I know my review will be trashed but I hope someone of authority reads this before it disappears and do something about it.. sales shouldn't be the only place for good service...just saying if they don't know! More
Where to start other than shady dealership. Made a deal yesterday on a 2021 Grand Cherokee and was getting ready to make the 5 hour trip to suddenly get a text from Devon and he was sorry but the unit sold yesterday on a 2021 Grand Cherokee and was getting ready to make the 5 hour trip to suddenly get a text from Devon and he was sorry but the unit sold. I get a call first thing this morning to be told hey the deal fell through last night with the other buyer and if I wanted it the Jeep was mine. I had Devon send me the paperwork and told him all was good and I was on my way. 2 hours into the drive Devon calls me and says oh man the Jeep is sold again sorry about that. I was beyond pissed and then some guy who claimed to be the General Manager “Rodney?” Answered my call and said well I have to many salesman and they don’t know when stuff sales so it is what it is, but if I wanted he would sale me another Jeep for $500 over invoice so I told him to send me the offer as I was already halfway there. 30 minutes later a salesman called me named Sheldon and said everyone was busy and he would take over the deal...I asked if he was a manager and he said he was a salesman. He then sent me the “awesome” deal which was higher than their regular online price. Do not travel to this dealership as they have shown their true colors. More
We have a 2015 Ram w50p 5.7 hemi. We have been taking our truck to Flagsaff. We lived in Rimrock. Our tech Jon Vance at planet dodge in Flagstaff is amazing. We have had alot of issues. Jon made sure to comm truck to Flagsaff. We lived in Rimrock. Our tech Jon Vance at planet dodge in Flagstaff is amazing. We have had alot of issues. Jon made sure to communicate to me about everything that was going on. The only thing is that it took 2 1/2 months to get our truck fixed. We recently moved to Kingman. Our service tech here is Mike Rodgers. He went out of his way to call Jon in Flagstaff to get the whole load down of our truck. He communicated with me on what was being done and what parts we were waiting for. I appreciate that he kept me up to date. He made sure we had a rent a car for when our truck went back in. If in need I will be using Mike Ridgers here in Kingman. He is honest, polite, and knowledgeable about his position at .Martin Swanty. He is a great asset to this company. Thanks Mike Rodgers Thank you Cynthia Russell Carr More
Been here quite a few times and I’ve had a great experience every time. Matt is great every time I go see him and is always very nice and helpful. Will always do business here. experience every time. Matt is great every time I go see him and is always very nice and helpful. Will always do business here. More
Best experience i have had buying a car! Devon was extremely helpful and had us excited through the whole process. No stress! I highly recommend Martin Swanty and Devon if you are loooking for a new c extremely helpful and had us excited through the whole process. No stress! I highly recommend Martin Swanty and Devon if you are loooking for a new car! More