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Old Orchard Nissan
Skokie, IL
3,530 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 19, 2024
The service I received from Alex and Old Orchard Nissan was exceptional. I had a problem with my car and Alex was very helpful and kept me informed every step of the way. They even searched for a certified was exceptional. I had a problem with my car and Alex was very helpful and kept me informed every step of the way. They even searched for a certified used electronic part to save money. Great job Alex, Service Team and Parts Department. 5 Stars. More
by currymayraa
Employees Worked With
Alex
November 19, 2024
I found a truck online for a decent price, only to find that they will attempt to tack on $5000 to certify the truck, $1800 for a tow hitch and overestimated the tax to pocket the difference at contract ti that they will attempt to tack on $5000 to certify the truck, $1800 for a tow hitch and overestimated the tax to pocket the difference at contract time. They also said I needed to provide a credit card when my salesman went to talk to the manager and then tried to hold it hostage when I refused to participate in their excess fees. I caught the manager in multiple "untruths" when he came to "close" the deal. The truck was missing a tow hitch (which was listed on the original window sticker) and they agreed to install one at a later date if I signed that day. They did honor that promise, but I didn't appreciate the games played during the buying process. More
by ethan.benelli
Employees Worked With
Dario Cardella, Max Panasenko
November 16, 2024
if I could I would give 0stars to this dealership. they don‘t respond to emails or texts and if you call they won’t talk to you or do business till you come in. if you go in will meet car salesmen fro they don‘t respond to emails or texts and if you call they won’t talk to you or do business till you come in. if you go in will meet car salesmen from stone age with their typical xxxxxxx attitude and tactics assuming consumers will not see through all the gimmicks they use. please read other reviews on YELP bcos every one of those reviews capture the experience you will go through. it’s time all of us collectively boycott buying from this dealership which doesn’t know how to treat customers right or do business in the internet age. Dont waste you time on this old dealership there is a reason it’s on old orchard the name itself indicates the are very very old and backwards. Oh and I had a very bad experience talking to Chris and Jay(says he is a manager but has no managerial skills- a supervisor at a call center would do better). Reached out to Max the GM and Todd/Joe who probably own the dealership but haven’t got any response at the time of posting this review. So I am sure they don’t care about customer satisfaction or service either. More
by RackandRian
Employees Worked With
Todd Martin, Joe Zich, Max Panasenko, Viktor K, JAY MERRITT
October 25, 2024
Dario did a great job explaining all of the great new features of our new Altima; he was professional and enjoyable to work with! features of our new Altima; he was professional and enjoyable to work with! More
by nijmehsmairat
Employees Worked With
Dario Cardella, Max Panasenko, JULIA GERTSMAN
October 25, 2024
5 Stars to Dario. Made everything go smoothly. He is so helpful and knowledgeable. Have bought 5 cars from him! Will do so again. Everyone there is nice. Great dealer Made everything go smoothly. He is so helpful and knowledgeable. Have bought 5 cars from him! Will do so again. Everyone there is nice. Great dealership! Thank you More
by kajohnson2719
Employees Worked With
Dario Cardella
October 25, 2024
Had a great experience with Dario when we purchased our new Sentra. He was enjoyable to work with and we will recommend him to our family and friends! new Sentra. He was enjoyable to work with and we will recommend him to our family and friends! More
by rrjr521
Employees Worked With
Dario Cardella, Max Panasenko, JULIA GERTSMAN
October 24, 2024
I inquired about a vehicle listed online for $24,515. Got called back by a person named Wayne to discuss. I arrived at the dealer Saturday morning to look at the car. I asked for Wayne and was told th Got called back by a person named Wayne to discuss. I arrived at the dealer Saturday morning to look at the car. I asked for Wayne and was told that nobody with that name worked there. I then worked with the salesman that greeted me. I told him that I knew I wouldn't qualify for all of the discounts factored into the price. I kept pressing the salesman for a price and was told the price would be the MSRP price of $32,600. I told him he must be nuts if I or anybody else would ever pay full window sticker on this type of 2024 car when the 2025 models were already out. This car was dirty on the inside with leaves on the floor of the back seat. There were 800 miles on the odometer. I walked out the door. I have been negotiating auto purchases for over 40 years and this had to be the worst and most disingenuous sales hustle I ever experienced. This dealership should be renamed Mealymouthed Motors. More
by Jwm60007
Employees Worked With
Unknown
October 17, 2024
Traveling 5 hours from out of state, you’d want the car buying process to be made easy. Unfortunately this was not the case as this dealership made it the absolute worst time of mine as well as my wife’s l buying process to be made easy. Unfortunately this was not the case as this dealership made it the absolute worst time of mine as well as my wife’s life. When sitting down to talk numbers, my vehicles online price and the price they gave me were completely different. They want you to just sign paperwork and agree to dealership ads that you do not ask for because they believe you are not educated on the topic of buying cars. This dealership does not accept any outside credit, which is an immediate red flag. The only positive outcome from my car buying process was the car itself, it is by far the best car I have purchased. In total we sat at the dealership and wasted 7 hours of our lives and were pulled into the finance office with the manager who continued to argue with us for a majority of that time. In the end I had to fight for what I wanted and still came out on top meanwhile unsuspecting people who don’t know better get taken advantage of. More
by rockdakota
Employees Worked With
Mike Miszczyk
