Martin Main Line Honda | Page 142

Very uncomfortable at this dealership I was called and emailed numerous times to come in for a visit. I explained I knew what model I wanted but was shopping around for price and colors. I I was called and emailed numerous times to come in for a visit. I explained I knew what model I wanted but was shopping around for price and colors. I was told I could get an estimate of a trade in and that they match Kelly Blue Book. Well I later find out that is just a ploy to get me in. When I first approached the lot about 4 men were standing staring in the parking lot, looking like they were waiting for their next victim. Very intimidating! I explained I wanted to see white and metallic CRVs but instead I only get to see a maroon one and a black one. I sat down in the showroom and was extremely uncomfortable. The Sales Manager was yelling at his employees. When I told Tony that I got a better quote at another dealer he instantly said not to trust them at that price and they would charge me other fees. He said that is a ploy to get you on their lot. I said there were not other fees and he said, "Look we are all in this to make money. If we are selling it any lower, we aren't making money." Right then and there I was confirmed this was NOT where I was going to buy. They also did NOT give me even the lowest price of Kelley Blue Book as I was informed on the phone.So I said "This must be YOUR ploy to get people into your dealership." He had no comment. He then got very angry at me for not purchasing that day and wanted to know what he could do to change my mind. I told him I was looking to buy in May and he didn't like that. He then gave my estimate to his sales manager and they were yelling that "the girl isn't buying" and they looked over at me. So slimy and rude!!! I have never been to a business that yells! It literally made my heart race. I wanted out of there FAST. More

By far the most unprofessional and unfriendly car dealership I have ever dealt with. On both of my visits I was insulted behind my back and after the employees realized what they had done, there was dealership I have ever dealt with. On both of my visits I was insulted behind my back and after the employees realized what they had done, there was no remorse or apology. The service department (both mechanical and body shop) have the attitude as if they are the only game in town and they are rude and inept in my opinion. Do not trust anything that they tell you over the phone. I was told by the sales manager that what ever they say over the phone means nothing.. THIS IS FROM THE MANAGER !!!!! Go to Piazza.. good guys and a Honda is a Honda. If you need to use them to negotiate, get a quote from their web sales department and use give that info to a reputable dealer and they will beat the price. Do not go their unless you want to be treated like a second class citizen. More

The worse experiment I never try! Bad service and the worse sales team ever!!! Real careful with this people. If u buying a new or used car go to Pottstown Piazza Honda the best in the area and PA!!! Ask worse sales team ever!!! Real careful with this people. If u buying a new or used car go to Pottstown Piazza Honda the best in the area and PA!!! Ask for Mr. Riz the best sales man ever!!! More

I put a refundable (in writing and signed by dealer) deposit on a car. We were not able to come to terms on the deal and when I contacted the dealer to get the refund - multiple times by phone and emai deposit on a car. We were not able to come to terms on the deal and when I contacted the dealer to get the refund - multiple times by phone and email, I was not successful in getting anything but sales pressure. The primary sales person I dealt with, Lucy, was fine - helpful and honest. I am not happy with the rest of the crew. No return calls or emails as promised by sales 'management'. The dealer has my phone number and can call me any time! More