Martin Kia | Page 80

Very friendly and helpful Went in to buy a new car and met rick. He was very nice and helpful. Everything went very smooth and fast. I was in and out in a couple of hours. Tha Went in to buy a new car and met rick. He was very nice and helpful. Everything went very smooth and fast. I was in and out in a couple of hours. Thanks Rick for all your help. More

Awesome first time buyer experience! Buying your first car & it being you're biggest purchase so far is so scary. The employees at Martin Kia were so helpful and did not make me feel inti Buying your first car & it being you're biggest purchase so far is so scary. The employees at Martin Kia were so helpful and did not make me feel intimidated by any means. Rick approached me and explained the different makes and models with such ease and detail that I had no issue figuring out the right car for me! Being a bit hesitant making such a big purchase, the manager Glenn really made me feel sure about my decision! Finances went over smoothly (after thorough explanation) and I was set! No issues! Just recieved my tags and all weather mats! I couldn't be happier. Thanks so much for such an awesome experience, now I know who I am referring all of my friends to! More

Awesome customer service!! Went in just to look around and Dan Carlton came out and as they say "the rest is history". His honesty and knowledge was beyond words. Buying a veh Went in just to look around and Dan Carlton came out and as they say "the rest is history". His honesty and knowledge was beyond words. Buying a vehicle sometimes can be scary, but we were laughing through the whole process. I feel as though I didn't just buy a KIA, but have also made a great friend!! More

Very Friendly and Knowledgeable Rick was very friendly and not rushing us into buying something we weren't ready to purchase. He was very helpful in showing us how to work everythin Rick was very friendly and not rushing us into buying something we weren't ready to purchase. He was very helpful in showing us how to work everything in the vehicle. I would recommend anyone to go to Martin Kia and see Rick as their salesman. More

Very friendly, trustworthy, and knowledgeable! Dan Carlton comes highly recommended! He was very thorough, knowledgeable, friendly, and available. He did not place pressure on us to act. Even af Dan Carlton comes highly recommended! He was very thorough, knowledgeable, friendly, and available. He did not place pressure on us to act. Even after we bought the car, he was available to "tutor" me with all of the bells and whistles. The general manager was also fair, honest, and accommodating. It was an enjoyable experience and I love my new car! If you are looking for a great car and a pleasant experience, look no further than Martin Kia and Mazda. And ask for Dan the Man, you won't be disappointed. Well enough... I need to go enjoy my new ride! More

Rick Rowe very classy Rick was very thorough with the sales process, felt very comfortable with him. as you know buying a car can be stressful, and he took the stress out Rick was very thorough with the sales process, felt very comfortable with him. as you know buying a car can be stressful, and he took the stress out of it. thank you More

Fantastic! Friendly! Fun! I was very skeptical at leasing a car even after my wife leased one two weeks earlier. Dan really put me at ease and really worked to fit my needs. Th I was very skeptical at leasing a car even after my wife leased one two weeks earlier. Dan really put me at ease and really worked to fit my needs. The process was quick, easy, and even fun. I really believe Dan is knowledgeable and looks for the best interest of customer. I feel confident in the purchase, confident in Martin, and most importantly confident in Dan's genuine interest in the needs of his customer. I could not have asked for a better experience. Thank you! More

Amazing A++ I teach world class customer service for a living. So, I'm constantly measuring customer service to my high standards. I can't help critiquing busines I teach world class customer service for a living. So, I'm constantly measuring customer service to my high standards. I can't help critiquing businesses on this topic, and I often leave businesses feeling disappointed and quite frankly with the firm decision of never going back. About a year and 10 months ago, I bought my first new car from Carlton. His service, cheerfulness and ability to satisfy my wants and needs, made me go back to him when I recently thought about getting bigger vehicle. Some of the qualities that I expect to see in a sales representative are: great knowledge about the product and/or service, eye contact, positive but firm tone of voice, confidence, I measure the amount of relevance of the topics being discussed, positive overall body language, etc. I have to say that Carlton and everyone in the Martin Kia dealer met all my expectations. I felt like I was talking to someone with the interest of meeting my needs versus someone pushing me to buy the most expensive vehicle so they can receive a higher commission. Our conversations were all about what I wanted, including keeping my payments under a certain amount. In the past I've never bought a vehicle on my first visit to a dealership but this past Friday (4/17/2015) I felt comfortable enough to leave the dealer with a new vehicle that fulfilled all my wants and all my needs. I am surely not a Martin customer, I am a Carlton customer! More

SALES PEOPLE AND NEW CARS rick a1 sales man so if you need a new car give rick a call he will do best to get you in the car of your dreams. CATHIE. .. rick a1 sales man so if you need a new car give rick a call he will do best to get you in the car of your dreams. CATHIE. .. More

Incredible service and professionalism Professionalism and knowledgeable to my needs. I went in just to look and with the help from Rick I found the dream car I was looking for. My second c Professionalism and knowledgeable to my needs. I went in just to look and with the help from Rick I found the dream car I was looking for. My second car from this dealership and it won't be my last. There were never any problems just solutions. More