Martin Kia

Very Friendly and Knowledgeable Rick was very friendly and not rushing us into buying something we weren't ready to purchase. He was very helpful in showing us how to work everythin Rick was very friendly and not rushing us into buying something we weren't ready to purchase. He was very helpful in showing us how to work everything in the vehicle. I would recommend anyone to go to Martin Kia and see Rick as their salesman. More

Very friendly, trustworthy, and knowledgeable! Dan Carlton comes highly recommended! He was very thorough, knowledgeable, friendly, and available. He did not place pressure on us to act. Even af Dan Carlton comes highly recommended! He was very thorough, knowledgeable, friendly, and available. He did not place pressure on us to act. Even after we bought the car, he was available to "tutor" me with all of the bells and whistles. The general manager was also fair, honest, and accommodating. It was an enjoyable experience and I love my new car! If you are looking for a great car and a pleasant experience, look no further than Martin Kia and Mazda. And ask for Dan the Man, you won't be disappointed. Well enough... I need to go enjoy my new ride! More

Rick Rowe very classy Rick was very thorough with the sales process, felt very comfortable with him. as you know buying a car can be stressful, and he took the stress out Rick was very thorough with the sales process, felt very comfortable with him. as you know buying a car can be stressful, and he took the stress out of it. thank you More

Fantastic! Friendly! Fun! I was very skeptical at leasing a car even after my wife leased one two weeks earlier. Dan really put me at ease and really worked to fit my needs. Th I was very skeptical at leasing a car even after my wife leased one two weeks earlier. Dan really put me at ease and really worked to fit my needs. The process was quick, easy, and even fun. I really believe Dan is knowledgeable and looks for the best interest of customer. I feel confident in the purchase, confident in Martin, and most importantly confident in Dan's genuine interest in the needs of his customer. I could not have asked for a better experience. Thank you! More

Amazing A++ I teach world class customer service for a living. So, I'm constantly measuring customer service to my high standards. I can't help critiquing busines I teach world class customer service for a living. So, I'm constantly measuring customer service to my high standards. I can't help critiquing businesses on this topic, and I often leave businesses feeling disappointed and quite frankly with the firm decision of never going back. About a year and 10 months ago, I bought my first new car from Carlton. His service, cheerfulness and ability to satisfy my wants and needs, made me go back to him when I recently thought about getting bigger vehicle. Some of the qualities that I expect to see in a sales representative are: great knowledge about the product and/or service, eye contact, positive but firm tone of voice, confidence, I measure the amount of relevance of the topics being discussed, positive overall body language, etc. I have to say that Carlton and everyone in the Martin Kia dealer met all my expectations. I felt like I was talking to someone with the interest of meeting my needs versus someone pushing me to buy the most expensive vehicle so they can receive a higher commission. Our conversations were all about what I wanted, including keeping my payments under a certain amount. In the past I've never bought a vehicle on my first visit to a dealership but this past Friday (4/17/2015) I felt comfortable enough to leave the dealer with a new vehicle that fulfilled all my wants and all my needs. I am surely not a Martin customer, I am a Carlton customer! More

SALES PEOPLE AND NEW CARS rick a1 sales man so if you need a new car give rick a call he will do best to get you in the car of your dreams. CATHIE. .. rick a1 sales man so if you need a new car give rick a call he will do best to get you in the car of your dreams. CATHIE. .. More

Incredible service and professionalism Professionalism and knowledgeable to my needs. I went in just to look and with the help from Rick I found the dream car I was looking for. My second c Professionalism and knowledgeable to my needs. I went in just to look and with the help from Rick I found the dream car I was looking for. My second car from this dealership and it won't be my last. There were never any problems just solutions. More

great experience The sales man, Rick, was super nice & helped me pick the best car for me! I highly recommend him! It was a fun, easy experience buying my first NEW ca The sales man, Rick, was super nice & helped me pick the best car for me! I highly recommend him! It was a fun, easy experience buying my first NEW car & I love it. More

Fantastic new sales experience, professional staff,!!!!!!!!! What a great buying experience. I had already looked at the Kia Sorento online , however, the knowledge, professionalism, attention to detail, and ti What a great buying experience. I had already looked at the Kia Sorento online , however, the knowledge, professionalism, attention to detail, and time that Rick took to answer each and every one one of my questions, was nothing short of outstanding! I have an automotive background and found Rick to be spot on with the vehicle specifications and technical definitions of all specific questions pertaining to the overall functions of this fantastic SUV. They may have just earned a customer for life, hey..my wife needs a car next, and we will certainly be back again! Thank you for the personnel and professional service! Mr. Austin More

Third Time is a Charm! This is the third KIA we've purchased at this dealership and they never disappoint. They are courteous and listen to the customer's needs without bein This is the third KIA we've purchased at this dealership and they never disappoint. They are courteous and listen to the customer's needs without being pushy. Our salesperson, Rick, was outstanding! He was familiar with the car, inside and out, and was patient in answering our questions or concerns. Way to go Martin Kia! Thanks! More