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Martin Kia

Newark, DE

4.8
829 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 829 reviews

May 06, 2016

Return customer Rick is considerate, efficient and knowledgeable. He takes the time to make sure his customers are cared for and goes above and beyond to close the de More

by Adasherdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rowe Jr.
April 09, 2016

7 new cars in 4.5 years says it all As a family, we just purchased our 7th new car in 4.5 years from Martin Kia. Everyone is always so friendly and family-like, purchasing a car is easy More

by rmjabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rowe Jr., Glenn Stitely, Rick Rowe
April 07, 2016

Extremely courteous staff This is our second lease with Martin Kia. In both cases we found the entire staff to be very courteous and helpful. Never a high pressure sales pitc More

by David Hogate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Rowe
February 29, 2016

Renewal of lease Cadenza and purchase of new Kia Sorrento This is our 6th car/truck we have purchased from this dealership. They are very professional and there number one priority is making their customers h More

by Lk18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rowe Jr., Rick Rowe
January 12, 2016

Great sales experience overall Martin dealership was a positive experience. Rick "Junior" was professional and helpful as our sales consultant. We were disappointed in finan More

by rick/lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jr Nick Lee
January 09, 2016

"know their cars" staff helpful and professional for the most part ( except for one man...not sure if the manager or not but a bit rude/high pressure who intervened at More

by jojoonthego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 12, 2015

Excellent Service and Bright Atmosphere All staff helpful and friendly; a very pleasant experience. Relaxed atmosphere with low pressure to buy and helpful advice. I felt very warm and welco More

by Monica T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 23, 2015

Debra Dan was an exceptional salesman. He worked so hard and diligently to get me into a new car. He was open and honest about the whole deal knowing my sit More

by Debra2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rowe Sr., Nick Business/Finance Director
October 29, 2015

Great Experience Mark Grubb, Rick Rowe Jr., and Rick Sr. were all extremely helpful at the Kia dealership. I left the dealership happy with my purchase and the service More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grubb, Rick Sr.
October 18, 2015

Amazing Experience Rick Rowe Jr. was helpful, patient and worked really hard to make the deal. It was the first car I have purchased by myself and I had done my homework More

by jamie<3Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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