Martin Kia

Easy to work with I tried TrueCar.com, but Martin Kia was the closest and most convenient dealership so I decided to try there as well. Rick was very pleasant to me an I tried TrueCar.com, but Martin Kia was the closest and most convenient dealership so I decided to try there as well. Rick was very pleasant to me and my wife, was great to work with, and did not try to force me into a quick decision. After negotiating with several dealerships via TrueCar, I went back to Rick and he was able to provide me the deal I wanted and put my wife in a new Sedona, which she is absolutely loving. After dealing with several dealerships, he proved to be the best in communications, service, and getting me what I needed for the price I could afford. Thank you Rick! More

Pleasantly Surprised I was under the strong assumption that I was going to have to look out of state to get a good deal on the purchase of my new vehicle. This was going t I was under the strong assumption that I was going to have to look out of state to get a good deal on the purchase of my new vehicle. This was going to be my retirement car that I had saved a long time for and I was determined to get the best deal that I could make no matter how long it took and no matter how far I had to go for the best deal. Because this was the closest Kia dealership to me I went there first to test drive the car I had in mind. We didn't make a deal that day, but the salesperson I talked to said that they would beat any price that I could negotiate anywhere else. Long story short, I talked to dealerships in 4 states over the next month. When I had gotten what I believed was the best deal I remembered those words from Martin Kia and contacted them again. Honestly, I didn't think that they would beat that price but to my surprise they did! The salesman, Rick Rowe, Jr. that I dealt with was amazingly easy to talk to and deal with. Not your stereo-typical car salesman. And I mean that in a good way. I would advise anybody who is in the market for a new Kia to ask for Rick by name when you visit this dealership in Newark, DE. I should say that there was one moment when I thought this was going to turn from a dream come true into a nightmare. After getting home from purchasing the car I found a mistake on my purchase order. I had been overcharged and I thought "I should have known it was too good to be true." But after contacting Rick, it turned out to be an honest mistake. I even got a call from the sales manager instructing me to stop by the next day where they not only fixed the mistake, but filled my gas tank for the trouble. I'm now a very happy and satisfied customer. I got the car I wanted, for the best price and only had to drive 20 minutes from my home to make the deal. More

Friendly and experienced Douglas Kane went the extra mile to make sure that I was happy, and I love my new car. I look forward to my next car experience in a few years with Mr Douglas Kane went the extra mile to make sure that I was happy, and I love my new car. I look forward to my next car experience in a few years with Mr. Kane again. Great job. More

Knowledgeable and Caring My wife and I were treated fantastically by the entire team at Martin Kia. Dan Carlton was a pleasure to deal with; his attention to detail and follow My wife and I were treated fantastically by the entire team at Martin Kia. Dan Carlton was a pleasure to deal with; his attention to detail and follow up is/was above and beyond anyting you might expect. We highly recommend Martin Kia and especially, Dan Carlton for your next car purchase. More

Easy Peasy I went to Martin Kia because I was pretty sure I wanted a Kia Soul. I was greeted by Dan Carlton immediately. Dan was very friendly, helpful, and kn I went to Martin Kia because I was pretty sure I wanted a Kia Soul. I was greeted by Dan Carlton immediately. Dan was very friendly, helpful, and knowledgeable. He showed me around, told me about the model, and was enthusiastic. The whole experience was very low pressure. The financing portion was easy and uncomplicated. I would recommend Kia Martin to friends and family. More

Great experience at Martin Kia We recently leased an Optima Hybrid from Martin Kia, and our experience with Dan Carlton couldn't have been better. He took the time to listen to our We recently leased an Optima Hybrid from Martin Kia, and our experience with Dan Carlton couldn't have been better. He took the time to listen to our needs, answered our questions about the different models/trim packages and explained our financing options so we could make a good decision - all with a high degree of patience, professionalism and personality! Thanks so much!! More

honest - straightforward - friendly My experience with Rick Rowe at Martin was outstanding. He was great to talk with via email and phone before we arrived and even better in person. My My experience with Rick Rowe at Martin was outstanding. He was great to talk with via email and phone before we arrived and even better in person. My wife and I were very very impressed with all parts of the process from Martin and fully recommend this dealership to others. More

Very friendly and helpful Went in to buy a new car and met rick. He was very nice and helpful. Everything went very smooth and fast. I was in and out in a couple of hours. Tha Went in to buy a new car and met rick. He was very nice and helpful. Everything went very smooth and fast. I was in and out in a couple of hours. Thanks Rick for all your help. More

Awesome first time buyer experience! Buying your first car & it being you're biggest purchase so far is so scary. The employees at Martin Kia were so helpful and did not make me feel inti Buying your first car & it being you're biggest purchase so far is so scary. The employees at Martin Kia were so helpful and did not make me feel intimidated by any means. Rick approached me and explained the different makes and models with such ease and detail that I had no issue figuring out the right car for me! Being a bit hesitant making such a big purchase, the manager Glenn really made me feel sure about my decision! Finances went over smoothly (after thorough explanation) and I was set! No issues! Just recieved my tags and all weather mats! I couldn't be happier. Thanks so much for such an awesome experience, now I know who I am referring all of my friends to! More

Awesome customer service!! Went in just to look around and Dan Carlton came out and as they say "the rest is history". His honesty and knowledge was beyond words. Buying a veh Went in just to look around and Dan Carlton came out and as they say "the rest is history". His honesty and knowledge was beyond words. Buying a vehicle sometimes can be scary, but we were laughing through the whole process. I feel as though I didn't just buy a KIA, but have also made a great friend!! More