Martin Kia

Renewal of lease Cadenza and purchase of new Kia Sorrento This is our 6th car/truck we have purchased from this dealership. They are very professional and there number one priority is making their customers h This is our 6th car/truck we have purchased from this dealership. They are very professional and there number one priority is making their customers happy. All of our questions were answered and the service we received was excellent. Thanks to Rick Sr. And Rick Jr. For all your help. More

Great sales experience overall Martin dealership was a positive experience. Rick "Junior" was professional and helpful as our sales consultant. We were disappointed in finan overall Martin dealership was a positive experience. Rick "Junior" was professional and helpful as our sales consultant. We were disappointed in financing person...he only offered/explained highest protection pkgs and language barrier was very difficult (though he was pleasant). More

"know their cars" staff helpful and professional for the most part ( except for one man...not sure if the manager or not but a bit rude/high pressure who intervened at staff helpful and professional for the most part ( except for one man...not sure if the manager or not but a bit rude/high pressure who intervened at one point for laying out the numbers), even when I was famished running around all day car shopping! a young saleslady provided me with a snack while I waited for Rick Rowe Jr. Rick took the time and didn't pressure, really knew the features on every car well and patient to explain as well. He wasn't pushy...offered his telephone number to contact if any questions arise both before and after the sale. Rick doesn't seem to be afraid to work hard and earn his sales. His kind demeanor is an asset especially in this business. More

Excellent Service and Bright Atmosphere All staff helpful and friendly; a very pleasant experience. Relaxed atmosphere with low pressure to buy and helpful advice. I felt very warm and welco All staff helpful and friendly; a very pleasant experience. Relaxed atmosphere with low pressure to buy and helpful advice. I felt very warm and welcomed. More

Debra Dan was an exceptional salesman. He worked so hard and diligently to get me into a new car. He was open and honest about the whole deal knowing my sit Dan was an exceptional salesman. He worked so hard and diligently to get me into a new car. He was open and honest about the whole deal knowing my situation. All the employees that were there were professional and very encouraging. I couldn't have went to a better place to purchase a vehicle. There are not many places where you can say that they are a family and work together well. I would recommend them anyone. I am blessed with a Kia Forte 2016 and have the biggest smile on my face. THANK YOU DAN FOR ALL YOUR HARD WORK ALONG WITH OTHERS! Rick Rowe Sr, Nick Business/Finance Director, Glenn Stitely and Stephanie all professional individuals along with being caring. More

Great Experience Mark Grubb, Rick Rowe Jr., and Rick Sr. were all extremely helpful at the Kia dealership. I left the dealership happy with my purchase and the service Mark Grubb, Rick Rowe Jr., and Rick Sr. were all extremely helpful at the Kia dealership. I left the dealership happy with my purchase and the service that I received. The staff was very friendly and knowledgeable. I explained what I wanted and what I was looking for, and they made it happen. I'm very pleased and have recommended them to a few co-workers already. More

Amazing Experience Rick Rowe Jr. was helpful, patient and worked really hard to make the deal. It was the first car I have purchased by myself and I had done my homework Rick Rowe Jr. was helpful, patient and worked really hard to make the deal. It was the first car I have purchased by myself and I had done my homework. Truecar dealerships had given me prices and Rick was able to match it. I left the dealership feeling confident with my decision. My bonus daughter had recently bought her car from Rick and he came highly recommended. I will be letting others know about Martin Kia. More

A Great Salesman and wonderful person!!! My husband and I were new in town and needed 2 vehicles about 2 years ago. We were so lucky to have Rick as our salesman. We had purchase vehicles My husband and I were new in town and needed 2 vehicles about 2 years ago. We were so lucky to have Rick as our salesman. We had purchase vehicles in the past, but this was by far one of the best experiences. We knew that after experiencing the great customer service with Martin Kia and Rick, we would be back to purchase again. So, just 3 weeks ago I did just that!!! Ricks' Customer Service and personal knowledge of what I like made me very happy!! This is my second Kia and I'm a very happy Customer!!! Thanks Rick!! More

Friendly, knowledgeable, helpful and respectful of my time! My experience at Martin Kia was fantastic. It was my first time buying a new car and it was all very fast because my old car completely broke down. Ev My experience at Martin Kia was fantastic. It was my first time buying a new car and it was all very fast because my old car completely broke down. Everyone at Kia was especially helpful and had me leaving with a brand new Kia Forte that same day. My dealer, Dan Carlton was so incredibly nice and made the experience that much more pleasant. There were no games just professionals trying to get me the best deal and leaving with a car I loved. More

Not honest - use caution While they sell many cars and have a small amount of reviews in comparison. Most I would think are friends or bribed with free oil changes/gas cards. While they sell many cars and have a small amount of reviews in comparison. Most I would think are friends or bribed with free oil changes/gas cards. My experience has been far less than desirable. There seems to be communication issues due to having to many people in the discussion when trying to buy a new car. I have bought 2 cars from them before and had a really good experience. This last one was a worst ever from any deal on a purchase! It took 3 days to make the sale due to misrepresentation and correcting things they put into the deal from both the sales manager finance guy. Look out on the Bumper to Bumper warranty, the Finance guy like to stick this in there as a favor. "I will throw this in for free for the hassle". Even after clarifying I wanted nothing extra more than once. Brad the initial sales guy was awesome and Glenn was a good guy trying to correct the mess afterwards. At the end I got scolded by Rick (Frederico) for calling them out on the lies. He also antagonized me said go ahead and mention it on Social media. So hear it is. He was a real jerky guy. More