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Martin Kia

Newark, DE

4.8
842 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 842 reviews

October 20, 2021

Roxanne was pleasant to talk with and knowledgeable about the new Telluride. She assisted us through the purchase of our 2022 Telluride. Thanks More

by kennyheynow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Chicas 5 Stars
Oct 21, 2021 -

Martin Kia responded

Thank you for the great comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. If you need further assistance, just let us know. We are here to help. Enjoy your new Kia Telluride! Martin Delivers!

October 19, 2021

bought two cars within the last year, found them to be excellent to work with More

by sun5251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Martin Kia responded

Thank you for the wonderful comments. We appreciate you taking the time to review Martin Honda and are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new cars. Martin Delivers!

October 11, 2021

Our salesperson, Ron Brzezicki, was terrific to work with. He made sure everything was perfect and even stayed after hours to finish up the paperwork, and to give us last minute tips before we drove aw More

by KevinSnyder
Recommend Dealer
Yes
Employees Worked With
Ron Brzezicki - 5 STARS
Oct 12, 2021 -

Martin Kia responded

Thank you Kevin for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia and we are happy to have you as a member of the Martin Kia customer family. If you need further assistance with your new Kia, just let us know. We are here for you after the sale. Enjoy your new Telluride. Martin Delivers!

October 04, 2021

Vernon was AMAZING! I could not ask for a better person to work with during the car buying process. However, not related to Vernon, I did not appreciate the strong sales pitch right for a car warranty rig More

by e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Martin Kia responded

Thank you for taking time to review Martin Kia. We appreciate you taking the time to review Martin Kia. We strive to exceed our customer's expectations. We will bring your last comment to the attention of management. Enjoy your new Kia.

September 30, 2021

Go to Jordan if you need a car!! This is our 2nd time with him and did not disappoint. Great guy =) More

by Lizekp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Smith, Jordan Guillory
Oct 01, 2021 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

September 28, 2021

Horrible customer sevice… i did not get any help until i drove all the way up there. My salesperson would not call me back More

by Carchris2
Price
Recommend Dealer
No
Employees Worked With
Ron Brzezicki
Sep 29, 2021 -

Martin Kia responded

According to our sales manager there were several attempts to contact you regarding the situation. We have rules from each state that we must follow and that is the reason you needed to come to the dealership. Thank you.

Sep 29, 2021 -

Carchris2 responded

I completely understand that but those rules were never conveyed to me.. how am I supposed to know how car sales work- you do this kind of work daily.. then after getting my license plate back- i only got my front tags back (im sure it shows in these “records” you speak of that i am from the state of Maryland and should have 2 plates, A front one and a black one) I was told that you lost the other one or threw it away possibly..

Sep 29, 2021 -

Martin Kia responded

I am having the sales manager look into the other plate that you state is missing. Thank you.

Sep 29, 2021 -

Carchris2 responded

I am going to motor vehicle today, and if there is any charge I will be in touch and Kia will be paying..

Sep 30, 2021 -

Carchris2 responded

Has your sales manager looked into my missing tag yet? I got an email from motor vehicle asking where my other tag is… what do i tell them?

Oct 01, 2021 -

Martin Kia responded

Can you please call our General Sales Manager, Mr. Phil Rockwell and speak to him? Our phone number is 302-738-5200. Thank you.

September 27, 2021

Overall a good experience. Friendly Staffs. Good place to start for leasing any cars. Thanks More

by SATTANATHAN ATHIMOOLAM
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Martin Kia responded

Thank you for the great comments and 5 star. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. If you need anything else, just let us know. We will be happy to help. Enjoy your new Kia. Martin Delivers!

September 24, 2021

Catlin was easy to work, no pressure. Will definitely recommend to family and friends. Life customer now. More

by Grace
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Martin Kia responded

Thank you Grace for the wonderful comments. We appreciate you taking the time to review Martin Kia. We want to welcome you to the Martin Kia customer family. We are here to help if you need anything. Enjoy your new ride! Martin Delivers!

September 22, 2021

Vernon was extremely helpful and kept us updated throughout the entire process as we waited for our car to come in from shipment. He is extremely thorough and knowledge about cars and helped us be r More

by Tay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Martin Kia responded

Thank you Tay for the kind comments We appreciate you taking the time to review Martin Kia and are happy yo have you as a member of the Martin Kia customer family. We are here to assist you if needed after the sale. Just let us know. Enjoy your new Kia. Martin Delivers!

September 20, 2021

Martin Kia has a new lifelong customer. Two months ago my vehicle was totaled, and because of the computer chip crisis happening at this moment in time (September 2021) I knew couldn't delay replacing it sin More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
roxana, mark
Sep 20, 2021 -

Martin Kia responded

Thank you Jordan for the AMAZING comments and 5 star review. We appreciate you taking the time to review Martin Kia and want to welcome you to the Martin Kia customer family. We are here for you after the sale as well. If you have questions or need further assistance, please let us know. We will be happy to assist you. Martin dealerships strive each day to exceed our customer's expectation. Enjoy your new Kia Soul. Martin Delivers!

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