Martin Kia

Martin Kia is top notch! I don’t want to take my car anywhere else! Service department is great!! Sales dept are as well! Will definitely go back! anywhere else! Service department is great!! Sales dept are as well! Will definitely go back! More

Service department is awesome. Had to get several things fixed on an older vehicle and prices seemed competitive to other shops. Staff is friendly and polite. fixed on an older vehicle and prices seemed competitive to other shops. Staff is friendly and polite. More

Probably the worst customer service I’ve ever had to deal with. Extremely unprofessional. Service advisors and managers are almost impossible to get in touch with and other employees act like they can’t walk with. Extremely unprofessional. Service advisors and managers are almost impossible to get in touch with and other employees act like they can’t walk 10 steps down the hallway to check the status of a vechicle when you call them. Love my Kia but will never buy from this dealership again. More

Wonderful service, they used a new online feature to me that show what all regularly scheduled maintenance was due on my car. I could select if I did or didn't want to have it done at the time. that show what all regularly scheduled maintenance was due on my car. I could select if I did or didn't want to have it done at the time. More

I went to Martin Kia to test drive a vehicle for my God-Daughter, a Telluride SX. She lives out of state and will pick-up the vehicle next week. Faith Hayes was our salesperson. Very patient and profes God-Daughter, a Telluride SX. She lives out of state and will pick-up the vehicle next week. Faith Hayes was our salesperson. Very patient and professional. She took the time to show us the vehicle, all the packages of the Telluride SX. The vehicle was so impressive that we decided to order one for ourselves. As fortunes would have it, a vehicle became available due to a dealership swap. The store manager, John Moseley asked were we interested and we made the deal. Wonderful, Professional and down right Nice!!!! More

Purchased a Telluride Faith was wonderful, showed me cars and I purchased a Telluride!! Faith answered my questions, let me test drive. Showed me how to use and set-up the Faith was wonderful, showed me cars and I purchased a Telluride!! Faith answered my questions, let me test drive. Showed me how to use and set-up the bells and whistles on the car. Faith ws personable and kind. Mr. Conn worked with me and got me good financing through Kia. More

Came in for an oil change and multi-point inspection, before taking a weekend road trip. Service was great. The staff kept giving me updates on where my car was in regards to the process. They suggested before taking a weekend road trip. Service was great. The staff kept giving me updates on where my car was in regards to the process. They suggested a front end alignment after noticing uneven front tire where. I authorized it. Wow, what a difference! The car drove so smooth during the weekend road trip. It felt like a brand new car. Excellent service from The Martin Kia staff! More

I needed a headlight and Lana took me right in even without having an appointment. She was very sweet and the Service manager JB even made sure I was in and out promptly. Thank you so much for your pro without having an appointment. She was very sweet and the Service manager JB even made sure I was in and out promptly. Thank you so much for your professionalism. They even had to order my bulb and sent their mechanic to pick it up! More

First time oil change Went in for first oil change. Very fast and excellent service. Great job. Very pleased. Quick and efference service. First time oil change expla Went in for first oil change. Very fast and excellent service. Great job. Very pleased. Quick and efference service. First time oil change explained everything. Even sent a print out of all items they service. Thanks More

Went in for the first oil change for my 2019 Kia Forte. Josie Jeakle was very helpful when I brought my car in to be serviced at Martin Kia in Bowling Green, KY. She was very friendly and kept me informed a Josie Jeakle was very helpful when I brought my car in to be serviced at Martin Kia in Bowling Green, KY. She was very friendly and kept me informed about what was going on with my car, with the oil change and the other maintenance to be done on my car. I appreciate that I was made aware of upcoming maintenance that would help keep my 2019 Kia Forte in top running condition. More