Martin Kia

RECALL SERVICE Efficient , timely , and best of all kind and honest !! Walked to and from the door , offered coffee and snacks , got a free car wash coupon and repai Efficient , timely , and best of all kind and honest !! Walked to and from the door , offered coffee and snacks , got a free car wash coupon and repair took 1/4 of time that recall letter advised it would . VERY SATISFIED with my first visit to this dealership . More

Great customer service Came in to Martin Kia just for an oil change and everyone was so nice. Offered snacks and got a free car wash coupon too! Came in to Martin Kia just for an oil change and everyone was so nice. Offered snacks and got a free car wash coupon too! More

CD stuck in player I found them to be both fair and honest. I had CD stuck in player that was running battery down overnight. They could have told me anything but they I found them to be both fair and honest. I had CD stuck in player that was running battery down overnight. They could have told me anything but they were truthful and reasonable I will use them again and shop for our next new vehicle there More

Great Martell assisted me in purchasing my new Kia. He was fantastic with assisting me with everything that I asked him to do. They gave me time to discuss Martell assisted me in purchasing my new Kia. He was fantastic with assisting me with everything that I asked him to do. They gave me time to discuss a financing option and stepped away so that I could discuss this with my boyfriend. The financing guy was very nice and personable. This is the second vehicle I have ever purchased and they were fantastic to work with. More

repairing recalls Arriving at Martin Kia I was greeted by a competent representative of their service department. I had a 10:00 appointment and it was to do recall rep Arriving at Martin Kia I was greeted by a competent representative of their service department. I had a 10:00 appointment and it was to do recall repairs. He indicated it would take 3 hours, so I went to my daughters house to wait. Right on schedule he called at 1:00 and said the repairs had been finished. The car was cleaner than what I had left it. All service representatives at Martin are friendly and excited to get the work done. All seem very competitant. More

Pump Repair The pump on my windshield wiper sprayer conked out. The part was overnight-delivered and installed within a few hours. I was told what the cost would The pump on my windshield wiper sprayer conked out. The part was overnight-delivered and installed within a few hours. I was told what the cost would be up front, and that's what the cost was. Great service since I purchased my KIA sorrento in 2012. More

My experience with Kia I took my Sedona in for a recall update. Chuck explained everything to us about what they would be doing. Had a great experience would recommend them I took my Sedona in for a recall update. Chuck explained everything to us about what they would be doing. Had a great experience would recommend them anyone. More

Martin Kia BG, KY just Keeps Gettig Better! Service Dept & Parts provided excellent, timely, cost-saving, & accommodating maintenance & repair experience. Loved the shuttle service & friendly co Service Dept & Parts provided excellent, timely, cost-saving, & accommodating maintenance & repair experience. Loved the shuttle service & friendly conversations along with good business! And Thank you for helping me access my coupon! More

Low pressure & helpful? Yep! My wife and I just bought a new car from Martin Kia and it was a wonderful experience. Our salesperson, Whitney, was extremely friendly, helpful, and My wife and I just bought a new car from Martin Kia and it was a wonderful experience. Our salesperson, Whitney, was extremely friendly, helpful, and patient. We had negative equity in our trade & they helped us find a new car that fit our needs and $3,500 in rebates. The manager was low pressure and the F&I guy was easy to deal with. No pressure at any point in the process. Great experience! More

Professional Great and rapid service. Thank you, Sharon Briggs Thank you car runs beautifully thank you for your effort and hard work😊May God bless you all. Great and rapid service. Thank you, Sharon Briggs Thank you car runs beautifully thank you for your effort and hard work😊May God bless you all. More