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Martin Honda
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Carol is the best quite simply, not really much else to say. Always makes the experience painless and simple! say. Always makes the experience painless and simple! More
Everyone is so welcoming and friendly. The service is great! They always make sure the customer is comfortable and taken care of. The service is great! They always make sure the customer is comfortable and taken care of. More
I would definitely recommend this dealership however, not the sales agent Manuel Mateo! Manuel did not have a clue about not only Ridgeline but the Honda badge as well. When I asked about what options the Ri the sales agent Manuel Mateo! Manuel did not have a clue about not only Ridgeline but the Honda badge as well. When I asked about what options the Ridgeline that he was offering me he could not understand where he was to get the information on the vehicle. I wanted the internet description of the vehicles options, and he printed out 6-7 pages of a brochure! He described the vehicle as having a lot of extra options. He made it seem that it might have a roof rack and running boards, but when I ask the manager he said it was equipped with the off road package, obviously Manuel didn’t have a clue of what that was! The topper was when the scribble he wrote down on a sticky pad for the pay off that looked like $1,035 and not the $10,350 that was actually the number. Never felt any responsibility. Jimmy, the sales manager apologized and continued to find a way to make the deal work. I did walked out with a truck that I felt that I got a good deal on, no fault of Manuel though. If Manuel walks up to you when you walk in, DO NOT LET HIM ACT AS YOUR SALESPERSON! Many other negative actions from Manuel during the sale. Horrible Salesperson! I have bought over 25 new cars over a period of 30 years and this guy should not be selling shoes let alone cars! More
Vernon was great to work with. He was friendly and relaxed even on a busy Saturday, patiently tracking down keys for test drives. He (and other staff) gave me all the options avail He was friendly and relaxed even on a busy Saturday, patiently tracking down keys for test drives. He (and other staff) gave me all the options available but was not pushy at all. The financing process was quick and easy as well. Overall a very pleasant experience. This is why my husband and I have and will continue to come back to Honda. More
Emad is simply one of the best dealers we've ever worked with. We've been to several dealerships in different states to find our car, but Martin Honda is the one that dealt with us the most straightforwardl with. We've been to several dealerships in different states to find our car, but Martin Honda is the one that dealt with us the most straightforwardly and gave us the least hassle. Even after finalizing the sale, Emad took the time to walk my family and I through all the features of the vehicle. Also, the lady in financing worked very quickly as well. We purchased the car and were out of there quicker than any other car we've purchased. More
ALYCIA GARCIA WAS THE BEST! !!! VERY PROFESSIONAL, AND KEPT US INFORMED AT ALL TIMES. LOVE THE EXPERIENCE !!! VERY PROFESSIONAL, AND KEPT US INFORMED AT ALL TIMES. LOVE THE EXPERIENCE More
Purchase was great. Smooth pleasant process. Everything was fine in a timely manner and we would definitely recommend in the future. Smooth pleasant process. Everything was fine in a timely manner and we would definitely recommend in the future. More