Martin Honda
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Buying a car has always been a terrifying experience for me. I have been thinking about it for about six (6) months now. I wish someone would have told about Shari Godwin then, I could have saved myself s me. I have been thinking about it for about six (6) months now. I wish someone would have told about Shari Godwin then, I could have saved myself some sleepless nights and would be driving my own brand new car sooner!!!!!!!!!!!!!!!!!! Let me tell you - Shari is EXTREMELY professional, personable, knowledgeable, funny and experienced. She made me feel like family and my business was very important to her. I felt Special (like a Queen). The process of buying cars in my past was always grueling and painful. The time it took was so very long. This time was a snap!!!! I couldn't really believe I just bought a BRAND NEW car. She was very honest with me and gave me great advise on how to improve my credit for my next car I buy from her! She also knows her product. I was very impressed with her knowledge of the car and how she explained everything I wanted to know. She even setup my bluetooth (ing) capabilities with my new GS3 phone. She didn't laugh too much when I couldn't back up correctly using the rear-view camera. I didn't feel like I was being rushed out the door either when I know I arrived 1 hour and 30 minutes before my appointment. She was literally just walking in for the start of her shift and hadn't even had the chance to relax before she starts. She still made me feel welcome anyway! I came into Martin Honda with very low expectations for a favorable outcome and a few days later was pleasantly surprised that this Sales Consultant can work MIRACLES!!!!! The price was reasonable and a lot better than what I expected. So I am very pleased with the cost!!! Oh, and the best thing out of this whole experience was that I left there with a brand new 2013 Honda Civic with only 7 miles on it. This experience has never happened to me ever! I haven't felt this good in a long time. Thank you Shari! I will send everybody I know to you!!! That's if they want the same car buying experience that I had with you and let's face it, who doesn't!!!!!!! More
Andre Hilliard was a well informed and personalble sales representative. He was understanding to our budget requirements for the car. He described the features of the different cars and helped us choose the representative. He was understanding to our budget requirements for the car. He described the features of the different cars and helped us choose the best car for our situation. He also took extra time to help us set up the phone and set up the features of the Civic and helped us navigate through them so that we understood the features and how to get the most driving pleasure from the car. I would recommend Andre to anyone looking for a car and will definately return to Martin Honda and request Andre when I buy my next car. Thank-you for a pleasant purchasing experience. Jane Grice More
We visited Martin Honda as part of our wide review of possible new car candidates. Compared to the other dealerships we visited, Martin Honda stood out. Shari is an excellent representative and we are possible new car candidates. Compared to the other dealerships we visited, Martin Honda stood out. Shari is an excellent representative and we are very pleased with our new Honda and the overall purchase experience. We visited the dealership on several occasions leading up to the purchase and each time, Shari was helpful, informative, and willing to take all the time necessary to ensure we were satisfied. The whole team at Martin Honda (including Phil in sales management and Ron in Finance) are terrific! We definetly recommend Martin Honda and in particular, Shari Godwin. More
For many buyers, the negotiation process with a dealer representative is as dreaded as a root canal session with the dentist, but I'm pleased to say that my experience at Martin Honda was a pleasant surpr representative is as dreaded as a root canal session with the dentist, but I'm pleased to say that my experience at Martin Honda was a pleasant surprise indeed — thanks to Shari Godwin. From her warm smile and greeting to her thorough and thoughtful explanations and helpful suggestions, she was simply amazing! I know that I am cranky and suspicious when negotiating a deal, but Shari was patient and helpful throughout, and I walked out to my new Accord with a great feeling. Shari had spent a great deal of time insuring that I had a chance to explore various options — she even stayed past normal quitting time to explain features of my car until I was satisfied! I can honestly say that this was my most satisfying experience ever in buying/leasing a car, and I'm 73 years old! More
We had a good experience dealing with Martin Honda and Andre. We feel we paid a good price for the car (Pilot), and we were more than pleased with what we received on our trade-in. Andre was a pleasure to Andre. We feel we paid a good price for the car (Pilot), and we were more than pleased with what we received on our trade-in. Andre was a pleasure to work with, and also took the time to sit in our new car and explain some of the features that were unfamiliar to us -- the voice activated calling, for example. Follow up visits (for installation of aftermarket items and to pick up our plates) have also been positive experiences. We would definitely return if we were in the market for a Honda again. More
I entered the dealership with expectations of what I was looking for in a new vehicle as well as a realistic value for my trade in. They worked to get there without any hassles and they were very friendly looking for in a new vehicle as well as a realistic value for my trade in. They worked to get there without any hassles and they were very friendly to work with. I highly recommend this dealership and personnel to anyone buying a Honda. More
This is the 3rd car that my family has bought. Each time we walk away feeling just a little better about our purchase!!! Special thanks to David!!! Eric & Michelle Wesley time we walk away feeling just a little better about our purchase!!! Special thanks to David!!! Eric & Michelle Wesley More
Today I had the pleasure of purchasing my new 2013 Honda Accord. My experience was so amazing! I knew it was time to purchase a car so I began talking to friends to see what dealerships were good to work wi Accord. My experience was so amazing! I knew it was time to purchase a car so I began talking to friends to see what dealerships were good to work with and a friend suggested Martin, because he had a good experience with the dealership several years ago. I went on their web site and began researching the vehicles and even stumbled upon reviews for the sales representatives. Immediately I noticed the name Shari Godwin, because of how excellent her ratings were. So I took my time and read each review, and everyone on Shari's reviews had such great things to say, so I scheduled an appointment with her. I walked into the doors at Martin Honda on my initial appointment day, and I knew I made the right decision. Everyone was so friendly and professional, and not one time did I ever feel like "just another sale". I met with Shari and she was very personable, warm, honest and friendly. Shari had a wealth of knowledge and she took the time to educate me. Shari listened to my needs and and showed me several options and I was able to make the best decision for me. She was a peace in the midst of a storm for me, even taking her time to empathize with me on a personal note. Shari started with me right where I was and guided me right through the process. Ron, in the finance department was so friendly and patient. Ron and Shari were able to work with me and even offer me a lower monthly payment than I had set for myself! Martin did not have my color preferences in stock, but in less than 24 hours I was back at the dealership to pick up my car of choice in my color of choice. I could go on and on about the wonderful things that happened for me at Martin Honda, but if you are reading this review and considering a new vehicle trust me and the many other reviewers when we tell you that Martin Honda is an excellent place to do business! Finally, if you are reading this review and you are considering working with Shari Godwin, you will be nothing but pleased and sitting at your computer after your amazing experience with her and writing your great review just like the rest of her satisfied customers! Thanks Martin Honda staff and thanks special thanks to Shari, Your permanent customer, Katrina More
We had the most positive, professional, and friendly experience we've ever had at any place of business, let alone a car dealership. From the initial emails to arrange a time, to the moment we left the experience we've ever had at any place of business, let alone a car dealership. From the initial emails to arrange a time, to the moment we left the lot- the experience was what buying a car should be. This dealership should serve as the example to all car dealerships for customer service, workplace environment, and overall professionalism. Each person we interacted with seemed sincerely happy in their job and pleased to offer their assistance. I would highly recommend anyone I know to visit this dealership. The sales manager, Phil, was friendly and could not have been more willing to help us get a deal that worked for us as well as for Martin Honda. Clark, our sales representative, answered our questions about the various models, gave us a test drive, and never put any pressure on us to make a decision about our purchase. When we came back later the same day to purchase a car, Clark immediately acknowledged us despite being with other customers. Shari facilitated our trade-in inspection, and Mike helped by finishing up the paperwork. What great team work to provide the best car buying experience we've ever had!!! Thank you again!! More
The best salesman. Very honest, helpful and very friendly. It's a great asset to the dealer beacause his bilingualism. I'll recommend Mr. Pijuan to my friends. friendly. It's a great asset to the dealer beacause his bilingualism. I'll recommend Mr. Pijuan to my friends. More